Geoffrey Johnston

Structural Frame

In what ways are the principles of classical management theory and the theory of bureaucracy evident in your organization?

What is the goal of your organization? Are the goals clear? Are there unstated or conflicting goals?

What strategies does your organization employ to accomplish its goal or goals?

-UCPC creates their goal at the beginning of every semester as an whole organization for short and long term. However, the five committees within the organization have there own unstated goals such as having X amount of committee members or having X amount of people attending their event.

-As the Graduate Assistant for Student Programs & Activities for the Center for Student Involvement, the strategy the program council uses is setting short and long term in recruitment, retention, attendance, marketing, and teamwork (Bolman, Deal, Terrence, pg. 45).

-By setting these goals, it gives the program council certain goals to reach and where they need to focus more time on.

-The principles of the Classical Management theory throughout UCPC by them using cost per student per event, so that they can fully utilize their budget to get as many students to show up for an event. For example, they would hold a program for 100 students for $5000 rather than doing the same event for 50 students.

-While the theory of Scientific Management can be seen throughout UCPC marketing strategies. UCPC biggest way to advertising the program is through social media outlet and less handing out posters around campus and word of mouth. By doing this, it ensures a more efficient way of labor productivity since you can notify more people through social media outlets then by person.

Where is the responsibility for the organization's success?

The responsibility of the organization success fall on three main compartments. Which are having a successful marketing campaign, having enough student volunteers to help work the event, and having a good student turn out to the event. Without having a strong turnout on any of three things can affect on how the program is going to go.

How are decisions made in your organization? Who is included? Who is excluded?

What are key features of the environment in which your organization operates?

What is the division of labor in your organization? How do people learn their responsibilities? What is the line of authority within your organization?

How does your organization define success? How do you know if you have been successful?

The decisions within the organization are divided into three categories.

1. The first category is the executive team with consist only the Coordinator, GA, president, and vice president. They decide on what the council short and long term goals are, promo items, and hiring the next year committee chairs.

2. The second category is the whole paid council which consist everyone from the first category and plus the five committee chairs. They decide on which program gets paid and for how much.

3. The last category is the 5 committees. Each committee host there own meetings and are in charge of creating events so the council can past. Only one committee member is involved, plus the students who volunteers there time.

-The environment affect UCPC in only two of the committees, concert and day time. The reason the environment affects the program is because of the weather since usually the program are out side.

-As well, the events will be rain or shine it will still go on, unless it is a serious weather warning and then they would have to cancel the event.

-The University Center Program Council (UCPC) defines its success on a weekly basics from seeing the program they host meet up to the event proposal form expectations in attendance.

-As well, UCPC defines success by accomplishing the short and long term goals they set at the beginning of the semester in recruitment, retention, attendance, marketing, and teamwork.

-UCPC overall structure of labor and line of authority is like a pyramid structure. On top is the Coordinator of Student Programs & Activities (CSPA) and his role is to ensure the development of the one graduate student, and seven paid students under him. As well the coordinator deals with agents directly and is in charge of the contract. The CSPA learns his responsibilities from his education and from experience.

-Under the coordinator is the Graduate Assistant which is the coordinator right hand man and assist him in anything that he might need help with. The GA learn his responsibilities from education, experience, and learning from the CSPA.

-Under the GA, is the president and VP of the council and there role is to run meeting, keep inventory of promo items, and keep up with the membership database. The president/VP learn their responsibilities from the previous officers, and as well learn from the CSPA and the GA.

-Under the President/VP are the 5 committee chairs (Daytime, Nighttime, Concert, Art &Film, and Club Cafe) and they all hold the same responsibility for their respective committee. They each hold committee meetings every week and host one program a month. These committee meetings has student volunteers who join the organization to help plan the events. The committee chairs learn their responsibilities from the previous committee chairs and as well get guidance from the President/VP, GA, and the CSPA.

-Finally at the bottom of the pyramid are the students who join the council. They usually average anywhere from 35-50 students dividing among the committees. There responsibility are usually to help set up, work, and break down the student programs. The students who join learn there responsibilities from the committee chair they are apart of.

How has your organization responded to structural dilemmas?

What is the level of uncertainty?

To what extent does your organization conform to the six assumptions of the structural frame?

UCPC has responded in structural dilemma in a quick and efficiency manner when something goes wrong during the event. The first thing, any member does is contact the coordinator to ensure that what has went wrong and from there the coordinator will take the proper steps on fixing the dilemmas

The level of uncertainty that comes along with UCPC is the number of members. If for some reason the council does not recruitment a decent amount of members to help though out the semester, it can affect the how long of a program that be held. Which affects the effective structures in the six assumptions if the structural frame (Bolamn, Deal, Terrence Pg. 45)

Structural Frame & Human Resources Frame Presentation

Discuss the roles, norms, and leadership patterns that have evolved in your work situation. How are decisions made in your organization? How is conflict handled? Give an example

The leadership that is applied within UCPC allows the opportunity for everyone to develop great leadership skills. For example, everyone that is on the council has the opportunity be in charge of there own committee and develop programs with the help of the Coordinator and the GA (Bolman, Deal, Terrence, pg.115).

-When there is Conflict within UCPC, it is resolved by having a meeting with the coordinator and the people having the conflict to try to resolve the issue in a peaceful manner.

Geoffrey Johnston

Reference

Bolman, L. G., & Deal, T. E. (2013). Reframing Organizations : Artistry , Choice, and Leadership. San Francisco: Jossey-Bass.

How well does the group attend to task issues, and how well does it attend to process and group maintenance issues?

How has your organization employed the human resources strategies: How are new people trained in your organization? How were you trained when you joined the organization? How did you learn the norms? Who were your mentors - either formal or informal?

Hiring right and rewarding well

Providing security

Promoting from within

Training and education

Sharing the wealth

Redesign of work to provide autonomy and participation, job enrichment, cross utilization, and teaming.

UCPC does a great job on tasking issues within the group. If for so reason the 8 people within the council cannot agree on a situation, the coordinator will step in and make the decision that he think is best and that is the end of the issue.

-An example of this would be when the council could not agree on the revsied

Does your organization lean more toward Theory X or Theory Y in its view of workers?

Every one within UCPC are considered to more of Theory Y than X, because everyone motivates each other and help each other have successfully programs. My roles as their GA is to be at every event to make sure every is setup properly and the event runs smoothly. As well, everyone else that works within the department with UCPC is also Theory Y.

-Every year UCPC hires on seven students (5 committee chairs, president, and vice president) throughout a formal hiring process done by the coordinator and the GA. Usually for the most people the people that apply for these positions are from within the organization. For students who return for the following year and are rehired they will get a .25 cent raise to what they were getting paid the year before.

- Once everyone is hired, everyone goes through a week long training/refresher course that includes setting up outlook, learning office rules, learning how to do meetings, and setting goals within the semester.

Human Resource Frame