6
what is coaching!
What about types
life Coaching
Skills coaching
Coaching is...
a process that enables learning and development to occur and thus performance to improve
Technical coaching
success.
Performance training
One to one
TNA
what will we do ?
GROW Model
The tools.
the methodology
Our roles
FUEL model
Frame the conversation
Understand the current state
Explore the desired state
Lay out a success plan
Facilitate
Use questioning techniques * GROW*
Support
Observe, listen and ask questions
Creatively apply tools and techniques * One to One training *
Encourage a commitment
supportive and non-judgemental
develop personal competencies
Evaluate the outcomes of the process
Encourage
Work within their area of personal competence.
Manage the relationship
The important thing.
I want to be a good coach.
Step 1: Build a Relationship of Mutual Trust
Step 2: Open the Meeting
Step 3: Get Agreement
Step 4: Explore Alternatives
Step 5: Get a Commitment to Act
Step 6: Handle Excuses
Step 7: Provide Feedback
Be timely
Be specific.
Focus on the "what," not the "why."
Use a sincere tone of voice.
Positive feedback strengthens performance.