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Voluntary own-initiative investigations and legal compliance
Providers of intermediary services shall not be deemed ineligible for the exemptions from liability referred to in Articles 3, 4 and 5 solely because they carry out voluntary owninitiative investigations or other activities aimed at detecting, identifying and removing, or disabling of access to, illegal content, or take the necessary measures to comply with the requirements of Union law, including those set out in this Regulation.
Notice-and-take-down procedure
Notice-and-take-down
or
Notice-and-stay-down?
NTD and Fair use
Rebecka Jonsson v. Les Editions de L’Avenir
Attunda District Court, 13 October 2016
YouTube video was embedded on the website of L'Avenir, a Belgian media company.
According to the court, it was “obvious” that L’Avenir had published the link with the intention of pursuing a profit.
Johnson had sent cease-and-desist letters
L’Avenir therefore not able to rebut the presumption
The court also ruled that, by failing to acknowledge the name of author, the defendant had also infringed the claimant’s moral right of attribution
Bangoura
Vs
"Even if the connection is significant, however, the case for assuming jurisdiction is proportional to the degree of damage sustained within the jurisdiction. It is difficult to justify assuming jurisdiction against an out-of-province defendant unless the plaintiff has suffered significant damage within the jurisdiction"
Court of Appeal for Ontario 2005
http://cyberlaw.stanford.edu/our-work/projects/world-intermediary-liability-map-wilmap
Let's go crazy!
I'll sue you!
Stephanie Lenz v. Universal Music Corp. (9th Cir. 2015)
(1)
“the statute requires copyright holders to consider fair use before sending takedown notification.”
(2)
applicability of section 512(f) of the DMCA that allows for the recognition of damages in case of proven bad faith
(3)
which would occur if the copyright holder did not consider fair use or paid “lip service to the consideration of fair use by claiming it formed a good faith belief when there is evidence to the contrary.”
Whether safe harbor applies to Veoh against vicarious and contributory copyright infringement claims
(A)
Storage v. Access
the DMCA must not be interpreted as meaning that hosting provider that provide access to files on top of storage disqualify themselves from safe harbor protection
(C)
Right and Ability to Control
"right and ability to control" infringing activity must logically encompass more than "the mere ability to delete and block access to infringing material" and "substantial influence on the activities of users", such as detailed control over content or active involvement in listings on sites such as eBay can constitute "the right and ability to control" infringing materials
(B)
Actual & Constructive Knowledge
(1)
the burden of identifying infringing material must fall on the rightholder and not the service provider
(2)
merely hosting a category of copyrightable content, such as music videos, with the general knowledge that one's services could be used to share infringing material, is insufficient to meet the actual knowledge
(3)
hints of infringement, such as tagging of videos with keywords which may imply infringement or news articles discussing illegal copies on Veoh, do not constitute apparent "red flag" knowledge
(9th Cir. 2012)
Dart
V.
"brazen" and "massive" copyright infringement
(A)
DMCA safe harbor requires knowledge or awareness of specific infringements
"[we should grow] as aggressively as we can through whatever tactics, however evil [the site is] out of control with copyrighted material [if we remove] the obviously copyright infringing stuff, site traffic [would] drop to maybe 20% […] steal it!"
(B)
Doctrine of willfully blindness can be used to show A
(C)
The “right and ability to control” infringing activity does not require knowledge of specific infringements
2007-2014
(B)
Termination Policy
The implementation of a policy to terminate accounts of users who repeatedly infringe copyright must be reasonable, not perfect
(A)
Red Flag Knowledge
The mere fact that an employee of the service provider has viewed a video posted by a user (absent specific information regarding how much of the video the employee saw or the reason for which it was viewed), and that the video contains all or nearly all of a copyrighted song that is “recognizable,” does not establish 'facts or circumstances' giving rise to 'red flag' knowledge of infringement.
(SDNY, 31 December 2013)
No Liability, Even Upon Notice
No effect on IP law
(1) Treatment of publisher or speaker
(2) Civil liability
No provider or user of an interactive computer service shall be held liable on account of—
(A) any action voluntarily taken in good faith to restrict access to or availability of material that the provider or user considers to be obscene, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable, whether or not such material is constitutionally protected; or
(B) any action taken to enable or make available to information content providers or others the technical means to restrict access to material described in paragraph (1)
No effect on privacy law
(1)
had been informed that their platform provides access to infringing content;
(2)
could not in any case have been unaware that the platform provides access to infringements, given that a very large amount of infringing content was shared using the platform;
(3)
had expressly displayed on blogs and forums on the platform their purpose to make protected works available to the users;
(4)
encouraged users to infringe; and
(5)
operated for profit.
[2016] IECA 231
"Because the defendant is the company which profits - albeit indirectly - because it derives revenue from its subscribers who are engaged in this practice, it is the defendant who should, in my view, be primarily liable for the costs."
80%
imposing an obligation to implement a "Graduated Response Strategy" (GRS):
Step 1
R would furnish all relevant infringement
Step 2
AP would send 1st letter requesting to cease and desist.
Step 3
AP would send 2nd letter to its subscriber requesting to cease and desist.
Step 4
AP would send to the plaintiffs a notification that a subscriber account has been the subject matter of three such notifications.
Step 5
R, having been informed of the relevant IP addresses etc, could make a Norwich Pharmacal type application to ascertain the subscriber’s identity and address and the could then seek an order for the suspension and/or termination of the subscriber’s service.
V.
Sony Music
(Ireland)
“That would undermine the objective of EU legislation in the relatively abundant field of copyright, which is precisely to harmonise the scope of the rights enjoyed by authors and other rightholders within the single market. That is why the answer to the problems raised in the present case must, in my view, be sought rather in EU law.”
AG Szpunar
Case C-610/15, Ziggo (14 June 2017)
Not necessary that the link itself be provided “for financial gain”, e.g. through cost-per-click calculations.
It is instead sufficient that the link is provided on a website that is operated for financial gain, i.e. run with the intention to realising profits, irrespective of the commercial impact of the particular link.
(1) D was offering educational material via his website, therefore intended profit (2) D could not rebut the presumption due to notification
The applicant argued that imposing liability would infringe his fundamental rights. Court said that the CJEU had already struck the right balance.
LG Hamburg, Case no. 310 O 402/16,
18 November 2016 [47]-[48]
‘I woke up this morning in a bad mood and decided to kick them off the Internet’
GEMA
Vs
The act of making the work available to the public had been committed by the YouTube uploader, not by YouTube itself.
YT also had not ‘adopted’ the content as its own
(‘Zu-Eigen-Machen’, see BGH, marions-kochbuch.de, 12 November 2009, I ZR 166/07).
(1)
YouTube is a “service inclined to infringement”, but also has a business model “in the mainstream of society”
(2)
When YT receives notification of a clear infringement, not only take-down is necessary but also stay-down, incl. other infringements on the same work and other recordings
(3)
Word-based filter and Content ID necessary
Fundamental rights were not relevant
OLG Hamburg, 1 July 2015, 5 U 87/12
This Article shall not affect the possibility for a court or administrative authority, in accordance with Member States' legal systems, of requiring the service provider to terminate or prevent an infringement, nor does it affect the possibility for Member States of establishing procedures governing the removal or disabling of access to information.”
Art. 21(2) - 2. In examining the need for an adaptation of this Directive, the report shall in particular analyse the need for proposals concerning the liability of providers of hyperlinks and location tool services, "notice and take down" procedures and the attribution of liability following the taking down of content.
Privacy & Data
8(3). Member States shall ensure that rightholders are in a position to apply for an injunction against intermediaries whose services are used by a third party to infringe a copyright or related right.
Article 11 - Injunctions - Member States shall ensure that, where a judicial decision is taken finding an infringement of an intellectual property right, the judicial authorities may issue against the infringer an injunction aimed at prohibiting the continuation of the infringement. [...]
Member States shall also ensure that rightholders are in a position to apply for an injunction against intermediaries whose services are used by a third party to infringe an intellectual property right, without prejudice to Article 8(3) of Directive 2001/29/EC.
Where provided for by national law, non-compliance with an injunction shall, where appropriate, be subject to a recurring penalty payment, with a view to ensuring compliance.
The Commission will also continue to engage with platforms in setting up and applying voluntary cooperation mechanisms aimed at depriving those engaging in commercial infringements of intellectual property rights of the revenue streams emanating from their illegal activities, in line with a "follow the money" approach.
‘the responsibility of online platforms is a key and cross-cutting issue.’ (p. 9)
(37a) [...] The definition of an online content sharing service provider under this Directive shall cover information society service providers one of the main purposes of which is to store and give access to the public or to stream significant amounts of copyright protected content uploaded / made available by its users, and that optimise content, and promote for profit making purposes, including amongst others displaying, tagging, curating, sequencing, the uploaded works or other subject-matter, irrespective of the means used therefor, and therefore act in an active way. As a consequence, they cannot benefit from the liability exemption provided for in Article 14 of Directive 2000/31/EC.
(38) Online content sharing service providers perform an act of communication to the public and therefore are responsible for their content and should therefore conclude fair and appropriate licensing agreements with rightholders. Where licensing agreements are concluded, they should also cover, to the same extent and scope, the liability of users when they are acting in a non-commercial capacity.
‘online content sharing service provider’
means a provider of an information society service one of the main purposes of which is to store and give access to the public to a significant amount of copyright protected works or other protected subject-matter uploaded by its users, which the service optimises and promotes for profit making purposes.
The definition of an online content sharing service provider under this Directive shall cover information society service providers one of the main purposes of which is to store and give access to the public or to stream significant amounts of copyright protected content uploaded / made available by its users, and that optimise content, and promote for profit making purposes, including amongst others displaying, tagging, curating, sequencing, the uploaded works or other subject-matter, irrespective of the means used therefor, and therefore act in an active way.
BUT NOT
Microenterprises and small-sized enterprises within the meaning of Title I of the Annex to Commission Recommendation 2003/361/EC and services acting in a non-commercial purpose capacity such as online encyclopaedia, and providers of online services where the content is uploaded with the authorisation of all right holders concerned, such as educational or scientific repositories, shall not be considered online content sharing service providers within the meaning of this Directive. Providers of cloud services for individual use which do not provide direct access to the public, open source software developing platforms, and online market places whose main activity is online retail of physical goods, should not be considered online content sharing service providers within the meaning of this Directive
In order to ensure the functioning of any licensing agreement, information society service providers storing and providing access to the public to large amounts of copyright protected works or other subject-matter uploaded by their users should take appropriate and proportionate measures to ensure protection of works or other subject-matter, such as implementing effective technologies. This obligation should also apply when the information society service providers are eligible for the liability exemption provided in Article 14 of Directive 2000/31/EC.
BUT NOT
Microenterprises and small-sized enterprises within the meaning of Title I of the Annex to Commission Recommendation 2003/361/EC and services acting in a non-commercial purpose capacity such as online encyclopaedia, and providers of online services where the content is uploaded with the authorisation of all right holders concerned, such as educational or scientific repositories, shall not be considered online content sharing service providers within the meaning of this Directive. Providers of cloud services for individual use which do not provide direct access to the public, open source software developing platforms, and online market places whose main activity is online retail of physical goods, should not be considered online content sharing service providers within the meaning of this Directive
"Trusted Flaggers"
called to adopt effective voluntary ‘proactive measures to detect and remove illegal content online’ by using automatic detection and filtering technologies (3.3.2)
Art. 13b
Use of protected content by information society services providing automated image referencing
Member States shall ensure that information society service providers that automatically reproduce or refer to significant amounts of copyright-protected visual works and make them available to the public for the purpose of indexing and referencing conclude fair and balanced licensing agreements with any requesting rightholders in order to ensure their fair remuneration. Such remuneration may be managed by the collective management organisation of the rightholders concerned.
"Hosting service providers should take proportionate and specific proactive measures, including by using automated means, in order
(1)
to detect, identify and expeditiously
remove or disable access to terrorist content (36)
(2)
in order to immediately prevent content providers from re-submitting content which has already been removed or to which access has already been disabled because it is considered to be terrorist content (37)"
"economic impacts are mostly assessed from a qualitative point of view, considering how the different policy options would affect the negotiations between those creating or investing in the creation of content and those distributing such content online. The limited availability of data in this area [. . .] did not allow to elaborate a quantitative analysis of the impacts of the different policy options." (p. 136)
Member States shall ensure that authors receive an appropriate share of the additional revenues press publishers receive for the use of a press publication by information society service providers
Non
Retroactive
20 March 2018
enable their subscribers who are temporarily present in a Member State to access and use the online content service in the same manner as in the Member State of residence
Online services such as
(1) video-on-demand platforms (such as Netflix, HBO Go, Amazon Prime, Mubi, Chili TV);
(2) online TV services (such as Viasat's Viaplay, Sky's Now TV, Voyo)
(3) music streaming services (such as Spotify, Deezer, Google Music) or
(4) game online marketplaces (such as Steam, Origin).
General Monitoring
Specific Monitoring
Vs
CJEU, C-500/19
what “technically possible” and “reasonable.”
(1)
precautions against clearly noticeable infringements—such as blatant counterfeit items—reasonable
(2)
it would be unreasonable a filtering obligation questioning the business model of the intermediary.
(3)
manually checking and visually comparing each product offered in an online auction against infringement—which was not clear or obvious would be unreasonable.
(4)
obligations are unreasonable if due to the substantial amount of products offered, the platform’s business model would be endangered
“Kerntheorie”, i.e. infringements similar in their core (Kern)
trigger a duty to review & notice-and-stay-down
‘consideration must be given to the fact that the defendant participates in the sale of the pirate goods in the form of the commission payable […] Whenever the defendant's attention has been drawn to a clear infringement of rights not only is it obliged to block access to the specific offer […], it must also ensure that such trade mark infringements will as far as possible not occur in the future. […] The defendant is obliged to react to these cases by subjecting offers of Rolex watches to a special examination.’
‘A business that, like the defendant, operates a platform on the internet for third-party auctions cannot reasonably be expected to examine every offer for sale for a possible infringement of rights before publication on the internet. Such an obligation would jeopardise the entire business model.’
Remedies:
(1)
expeditious removal;
(2)
word filter;
(3)
subsequent manual reassessment for the avoidance of over-blocking;
(4)
general “Marktbeobachtungspflicht”, i.e. market monitoring duty through Google, Facebook or Twitter for illegal links to its service
NTD
R’s business model not a priori designed to facilitate infringement, i.e. deserving of protection,
but
R increased risk of the illegal use of its services, i.e. significantly facilitated copyright infringement.
As a result it had lost its neutrality.
Professional but “offensive and vulgar” rather than hate speech
(1)
a duty could only arise once R made aware of a clear infringement through notification.
(2)
Once notification received the provider can not simply rest at deleting existing infringing files, but must go further and perform searches for future infringements of the notified content, as well as take all reasonable measures to make sure users could not proceed with such infringements in the first place, as long as these did not threaten Rapidshare’s business model.
(3)
This could include automatic word filters supplemented by subsequent manual controls.
Non Professional (Blog)
(1)
In a situation of higher than-average
risk of defamation or hate speech,
(2)
if comments from non-registered users are allowed,
(3)
a professionally managed and commercially based
Internet news portal
should exercise the full extent
of control at its disposal and must go beyond automatic keyword-based filtering or ex-post notice-and-take-down procedures to avoid liability
NTD
BGH, 12 July 2012, I ZR 18/11
“[d]defamatory and other types of clearly unlawful speech, including hate speech and speech inciting violence, can be disseminated like never before, worldwide, in a matter of seconds, and sometimes remain persistently available online.”
“given that the internet service provider is an inevitable actor in any transmission of an infringement over the internet between one of its customers and a third party, since, in granting access to the network, it makes that transmission possible ( . . . ), it must be held that an internet service provider ( . . . ) is an intermediary whose services are used to infringe a copyright or related right within the meaning of Article 8(3) of Directive 2001/29.”
"[an injunction] constrains its addressee in a manner which restricts the free use of the resources at his disposal because it obliges him to take measures which may represent a significant cost for him.”
Articles 11(1)(ii), 11bis(1), 11ter(1)(ii), 14(1) and 14bis(1)
Right of communication to the public
the authors of literary works, artistic works, dramatic and dramatico-musical works, musical works and cinematographic works
communication to the public by wire, communication to the public by wireless means & communication to the public by loudspeaker or analogous instruments, broadcasting, rebroadcasting
Intermediary Liability
Cour de cassation
(09-67.896), 17 February 2011
Sté Nord-Ouest
C.
(1)
the sale of advertising space
(2)
the implementation of technical means ensuring the content’s compatibility with the viewing interface and limiting the size of posted files for reasons of optimisation of the server’s integration capacity
(3)
the provision of presentation frames and of tools for the classification of content, which are necessary for the organisation of the service and in order to facilitate user access to the content
are mere technical operations that are part of the essence of a hosting service do not imply that the provider is involved in the selection of uploaded content.
“Les enfants perdus de Tranquility Bay“, TGI de Paris, 19 October 2007
Notice-and-take-down notice-and-stay-down
Diligences approprieés
the three main obligations incumbent on service providers that it declared derive from the general duty of care
Article L.335-2-1
Anyone who does the following is punished by three years of imprisonment and a fine of 300.000 euros:
(1)
Publishes, makes available to the public or communicates to the public, knowingly and in any form whatsoever, software obviously intended for making available to an unauthorized public protected works or other subject matter;
(2)
Knowingly incites, including through an advertisement, the use of software mentioned under 1.
According to the court, once Google had been informed of the existence of infringing copies of the film, it was under an obligation to implement any means necessary to avoid future dissemination
Lacoste, TGI de Nanterre, 8 December 1999
Delicts and Quasi-Delicts
(1) to bring the need to respect the rights of others to the attention of users (obligation d’information);
(2) to remain vigilant against infringement along a standard of professional care (obligation de vigilance); and
(3) to act against verified infractions by removing the unlawful material and impeding its future re-posting (obligation de réaction).
Article 1382
Every act whatever of man that causes damage to another, obliges him by whose fault it occurred to repair it.
Article 1383
We are responsible not only for the damage occasioned by our own act, but also by our own negligence or imprudence.
Article L.122-4
“Any complete or partial communication to the public or reproduction made without the consent of the author or of his successors in title or assigns is unlawful.”
Primary liability applicable not just to the material acts of infringement, but also to the provision of means for their commission
BUT: No systematic and general examination of all content. Only due diligence checks once the intermediary acquires knowledge of or reason to suspect unlawfulness.
bon père de famille = prestataire diligent et avisé
Cour d’appel de Paris, 14 January 2011
Article 15 ECD irrelevant, as the obligation was specific to the documentary in question and notice as to its copyright status had already been given
“Le génocide arménien”, “L’affaire Clearstream”, “Les dissimulateurs” and “Mondovino”
Cour de cassation, 12 July 2012
(1) The obligation would have forced Google to seek out infringements, as well as implement a blocking mechanism with no limitation in time, which would have disproportionate general monitoring.
(2) Google should have been allowed to benefit from the hosting safe harbour.
(3) Right-holders must themselves monitor the internet and notify intermediaries of each new infringement of protected content
Cour d’appel de Paris
2 December 2014
TF1
C.
Dailymotion did not comply with its obligation to remove promptly the unlawful content upon proper notification – some videos were still available on Dailymotion 7 to 13 days after the notice. Other videos were still on line around 100 days after the notice.
Preventive filtering measure incompatible with a general monitoring obligation
C-494/15
“Nor can the intermediary be required to exercise general and permanent oversight over its customers. By contrast, the intermediary may be forced to take measures which contribute to avoiding new infringements of the same nature by the same market-trader from taking place.”
Broad Notion of Intermediary
Delta Center
Vs
What?
Art. 14 applies to ISPs who do not play an active role that give it knowledge or control over the data stored
but not an active monitoring of all the data of each of its customers in order to prevent any future infringement
The intermediary must be neutral
Adwords
injunctions ex Art 11 Dir. 04/48/EC to take measures that contribute not only to bringing to an end infringements committed through that marketplace, but also to preventing further infringements would be available
ISP can be ordered (injunction) to suspend the perpetrator of the infringement of intellectual property rights in order to prevent (1) further infringements of that kind (2) by the same seller (3) in respect of the same trade marks
(Keyword=Trademark)
the operator has provided assistance which entails, in particular, optimising the presentation of the offers for sale in question or promoting those offers, it must be considered not to have taken a neutral position between the customer-seller concerned and potential buyers but to have played an active role
The mere facts that (1) Adwords is subject to payment, (2) Google sets the payment terms, or (3) provides general information to its clients do not deprive from the liability exemption
BSkyB
Vs
"the ordinary principle is that unless there are good reasons for a different order an innocent intermediary is entitled to be indemnified by the rights-holder against the costs of complying with a website-blocking order"
ICANN-Registry Agreement (2013) 2.17 Specification 11 (requiring registry operators to include in their contracts with registrars a provision requiring registrars to include in their contracts with registrants “a provision prohibiting Registered Name Holders from […] piracy, trademark or copyright infringement […] and providing [...] consequences for such activities including suspension of the domain name.”
ICANN Registrar Accreditation Agreement (2013) 3.18.
What is communication to the public?
(A)
Recital 27: The mere provision of physical facilities for enabling or making a communication does not in itself amount to communication within the meaning of this Directive.’
(B)
Recital 23: ‘This Directive should harmonise further the author's right of communication to the public. This right should be understood in a broad sense covering all communication to the public not present at the place where the communication originates. This right should cover any such transmission or retransmission of a work to the public by wire or wireless means, including broadcasting. This right should not cover any other acts.’
Member States shall provide for the exclusive right to authorise or prohibit the making available to the public, (a) by wire or wireless means, (b) in such a way that members of the public may access them from a place and at a time individually chosen by them:
(a)
for performers, of fixations of their performances;
(b)
for phonogram producers, of their phonograms;
(c)
for the producers of the first fixations of films, of the original and copies of their films;
(d)
for broadcasting organisations, of fixations of their broadcasts, whether these broadcasts are transmitted by wire or over the air, including by cable or satellite.
Intra-copyright solutions
Why not primary liability?
When is one person liable for a copyright infringement where the material act of infringement was performed by somebody else?
(i)
(ii)
(aka accessory liability, indirect liability, third party, i.e. cases where the defendant is held liable for the infringement of somebody else)
esp. intermediary liability
‘broadcasting’
‘making available’
Each member of the public at a time and place of their own choosing
for all members of the public simultaneously
‘linear transmissions’ or
‘push services’
‘on-demand’ or
‘pull’ services or
‘non-linear’ transmissions
Conditions
Deep Linking
Hyperlinking
an ‘act of communication’, as it ‘affords users of the [site with the hyperlink] direct access’ to the works’
SGAE v. Rafael Hoteles, C-306/05
Is linking communication to the public?
Strict Liability v. Negligence Standards
Linking
(7 Mar)
2013
(24 Nov)
2011
(4 Oct)
2011
‘[W]here it is established that [the linker] knew or ought to have known that the hyperlink he posted provides access to a work illegally placed on the internet, for example owing to the fact that he was notified thereof by the copyright holders, it is necessary to consider that the provision of that link constitutes a “communication to the public”’
‘[W]hen the posting of hyperlinks is carried out for profit, it can be expected that the person who posted such a link carries out the necessary checks to ensure that the work concerned is not illegally published on the website to which those hyperlinks lead, so that it must be presumed that that posting has occurred with the full knowledge of the protected nature of that work and the possible lack of consent to publication on the internet by the copyright holder. In such circumstances, and in so far as that rebuttable presumption is not rebutted, the act of posting a hyperlink to a work which was illegally placed on the internet constitutes a ‘communication to the public’
General Principles of Private (Tort) Law
(26 April 2017)
2006
(7 Dec)
2012
(15 Mar)
2011
(12 Oct)
Case C-527/15,
Does a link to materials that the copyright holder DID NOT authorize infringe communication to the public?
May the Member States give wider protection to the exclusive right of authors by enabling ‘communication to the public’ to cover a greater range of acts than provided for in Article 3(2) of the Information Society Directive?
Conditions
Committee on Internet Violations of Intellectual Property (CIVIP)
“a teaspoon solution to an ocean problem.”