2
Typical challenges for any
successful organisation
..and other stuff to mull over!
Awareness / take notes
Feedback (during & after)
1. keeping momentum (Tug-Boat Theory) *
2. critical areas (The Battlefield)
3. non-organic growth (The Two Curves) *
4. the universal currency (The BITA Toolbox)
1. "Tug-Boat Theory"
How to "create & keep" momentum
"The Battlefield"
you own it!
1
The
JUGULAR...
The difference between
a Life Threatening &
a Flesh Wound
you see &
hear it,
Very Common Challenge!
"a small powerful boat designed for towing or pushing larger vessels"
4
ULNAR
ARTERY
"BEFORE"
"AFTER"
H.M.S. BITA
you involve
you experience it
(Four key independent and interdependent principles)
you develop
6500 hp
you monitor
you question,
Level 1. Vision & Culture
Level 2. Structure & Process
int & ext,
H.M.S BITAx
3
FEMORAL
ARTERY
2
CELIAC
ARTERY
Level 3. Improvement & People
"DURING"
we perform
(8 to 10 knots)
invest
"START"
Hacksaw Ridge
Level 4. Loyalty & Commitment
we grow
Phase One
Phase Two
we celebrate!
we enjoy
Before
Start
During
After
This gives us momentum, so why so difficult?
What needs to
be understood?
Year Three Onwards
Q4
Q3
Q2
Q1
Vision &
Culture
1. Each level has two phases (start-up & maintain)
Structure & Process
Q8
Q7
Q6
Q5
2. We all have two jobs (75/25)
Improvement
& People
Vision & Culture
?
3. Each area has a target, is monitored, owner
Loyalty &
Commitment
?
Structure
& Process
4. 1, 2 & 3 to be reviewed at least quarterly
5. It's not just the person at the top or up front
Improvement
& People
?
6. In highly successful organisations if it stops
"at the top / up front" it stops at the bottom
Loyalty &
Commitment
Dive, Survive or Thrive!
Outcome :
2. "The Battlefield"
1
The
JUGULAR...
"BEFORE"
4
ULNAR
ARTERY
- These four areas are the arteries of all businesses
(The difference between
Life Threatening & Flesh Wound)
Questions?
"AFTER"
- When we are busy / growing we forget or don't have time
- Each area can be managed & improved through awareness & process
How do you spot it before it's too late (measure)?
Break
How often do you invite in advice / wisdom?
- Each area requires constant questioning & constant improvement
2
CELIAC
ARTERY
How often do you re-write the roles?
"START"
- Continuously improve each area and you will improve the profitability of your business
Are you a visual organisation?
3
FEMORAL
ARTERY
- Improved profitability comes from :
"DURING"
Is everyone in BITA a 75/25 manager?
Increase Sales
Hacksaw Ridge
Increase Price
Decrease Costs
Improve performance
Before
Start
During
After
Next...
"Profitability Pie"
Summary
3. Organic and Non-Organic Growth
ORGANIC Growth in
"performance" comes from :
the difference and how it effects your role
Amazing hump of effort!
anonymous quote....
Increase
Price
Increase
Sales
- People learning on the job
Organic
- Learning by making mistakes
"why are we having to develop our people
to manage and improve the company..
- By changing staff (both)
What model &
structure are
required from now
on? (Four levels)
...aren't they meant to be doing that anyway?"
- Good reactive management
Improve
Performance
Decrease
Costs
- Clear vision / why
- Fear
What kind of people will
you need? (Strengths)
Ouch!
Thank you
& Feedback
YEARS!
How and where do you find the time?
4. The Universal Currency
1. It can not be all about the leader (tug-boat)
NON-ORGANIC Growth
in "performance" comes :
(The Swanky Toolbox)
Employee
Manager
The question is :
"Are we watching the slow organic growth of the
business or driving the non-organic growth"
2. Everyone must have two jobs
Snr Manager / Director
- By giving ownership & trust **
Leading Leaders
/ Organisations
3. Clear understanding of who we are
looking for (strengths, skills, emotional
intelligence, leadership)
Non
Organic
- By having flexible plans
- By having timescales / targets
4. Create frequent thinking time
Ambitious individual willing to do anything they are told and with a capacity to absorb information
Leading Others
- By involving the team / clients
Appreciates the benefits of involvement, control, the need to improve and has the ability to learn and delegate. Needs occasional guidance
5. Open door to be questioned F.F.P.
- By creating time to think
Can see the big picture, but still cares about the numbers. They set the highest standards for themselves and split their job between doing, developing others and developing the business
Organic Growth
Non-Organic
Growth
- By regularly reviewing above
Leading Yourself
MONTHS!
There are three different kinds of Leadership
1%
2
Toolbox 1
"50/50" - Your development
is not just our responsibility,
it is yours too
Toolbox 3
Toolbox 2
4
1
5
You train you
We train you
24%
3
We push you
You push us
We give
guidelines
You ask for guidelines
75%
We give
feedback
You ask for
feedback
You ask for
more
We give you
more
"50/50"
"Lost in translation"
You surprise us
Example : Ian
We
surprise you
Bowl of Fruit
Thank you
Questions & Feedback?