Sytner BMW: Organizational Structure
- Oversees operations of entire business
- Manages line-managers
- Motivates staff to meet targets and ensure that the business is performing well
- Car park control and forecourt organization
- Ensuring cars are prepared for sale
- Leadership to sales teams
- Driving and motivating staff to meet targets
- Adhering to retail standards
- Leadership to service team
- Ensures targets are achieved and motivates staff to do so
- All HR matters in branch
- Creates advertisements for recruitment
- Helps to induct new staff
- Resolves staff grievances
- Leadership to reception staff
- Leadership to Parts department team.
- Driving and motivating staff to meet targets
- Overseeing control of stock levels
- Also chief health and safety officer
- Provides leadership in the MINI segment of the business
- Ensures retail standards are adhered to and motivates staff to meet targets
- Leadership to Bodyshop staff, particularly key as this is off site
- Ensuring targets are met and motivating staff to do so
- Leadership to accounts department
- Oversees much of businesses operations due to financial control, therefore quite influential
- Chief financial officer, in charge of protecting the business from money laundering
- Leasing between technicians and advisors to distribute work and get cars through the workshop and back to customers as required and as effectively as possible.
- Sales of finance and insurance to MINI customers
- Leadership to New car sales team.
- Driving and motivating staff to meet targets
- Adhering to retail standards
- Leadership to New car sales team.
- Driving and motivating staff to meet targets
- Adhering to retail standards
- + valuations of used cars
- Sales of finance and insurance to MINI customers
Used Car Sales Executives
- Advising customers on purchases and making sure that all feel welcome
- Meeting retail standards
- Selling cars