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Chain of events
Failure Analysis :
*Analysing the problem from a physical aspect
*Finding the physical root cause at a tangible level
(eg.component)
*Most analysis stop at this level
*Helps with the quick recovery of business operations.
*Does not help prevent future recurring of the same problem (the
HOW)
Root Cause Analysis :
*Full blown analysis.
*Identifies the physical, human and latent causes.
*The removal of the word "failure" implies a broader prospect
of the analysis (eg. safety incidents, quality defects, customer complaints, administrative issues)
Lessons From Events
* Training
* Employees Evaluation
* Communication
* Prioritising (Risk Matrix)
*Alternative Plans
*Auditing Systems
Lessons From Longford
Can it be Prevented ?