WHC

• Bachelor's degree in Electronics Engineering

• PMP and Master Project Management Certification

• 10+ years of IT Senior management experience

• 10+ years with IT change and Best Practice Frameworks including ITIL, PMP and Balanced Scorecard

• Extensive experience in IT Strategy impementation and alignment; ITIL Foundations certification

• Ontario Hospital Association ''Best Practice in Technology' award

• GRASP Conference Award 'Best Implementation

• IT Customer Excellence award Toronto Grace Hospital - 3 years running

• Partially Bilingual

* Dexter, Bryan. “Web link puts world at shut-in’s fingertips” Toronto Star 4 Oct. 2001

* Sutton, Neil. “Hospital Offers fee-based Net access” ITBusiness.ca 15 Jul. 2001 http://www.itbusiness.ca/it/client/en/TechGovernment/News.asp?id=21967&bSearch=True

* Cape, Winton “Simple Electronic Switch for Developmentally Delayed” Windows on Technology, October 1979

The chart shows a 'Magic Quadrant' analysis of your job requirements with the upper right quadrant showing how my past skills and experience match your job requirements.

The presentation then takes you on a journey demonstrating how your specific reqirements align with my past job successes.

Contact me at 416-919-9319

QUALIFICATIONS

AWARDS

Head Information Technology

PUBLICATIONS

WINTON CAPE

SUMMARY

Head Information Technology

COMMUNICATION

CHANGE

Proven experience in leading successful IT transitions in a health care environment

Communication skills to liaise with groups/departments/disciplines/organizations at the local/regional and provincial levels.

• Championed and presented project plans for shared citywide fiber ring to Regional Health and School Boards.

• Introduced best practice PMBOK framework at Parador Interactive; structured change management process increased revenues by 13K on first project

• Utilized ITIL change management framework to install technology change management processes at City of Brandon reducing IT incidents due to infrastructure change

• Presenter at Ontario Hospital Association and eHealth 2002 conferences

COLLABORATION

Advanced People Management skills - enabling and empowering others through change management

• Updated City Council at Champaign County on progress of IT alignment initiatives and department restructuring plans

• Installed Technology Governance best practices at City of Brandon and Champaign County government that identified key corporate strategic objectives and aligned IT resources to initiatives

• Performed Break Even Analysis on citywide data fiber project and presented results to City Manager

• Negotiated partnership between City of Brandon, Regional Health and Regional School Board to fund construction of citywide shared fiber optic data ring

SERVICE

• Negotiated with Hardware vendor to provide equipment for Toronto Grace Wireless Internet project; project won award from Ontario Hospital Association

Demonstrated ability to support and embrace the philosophy of Service Excellence and Patient and Family Centred Care

High

• Consulted with Director of Jails to provide Inmate Web project which provided Inmate information, via the Internet, to the public; reduced department inquiry calls by 38%

• Championed adoption and implementation of IT roadmap that mapped IT staff activities to corporate strategic goals; it improved alignment with customer department's business objectives with IT activity

• Menthored IT teams on delivering LunchNLearns resulting in improved team morale and employee technology skills

• Build Technology team that won Toronto Grace Hospitals' Customer Excellence award 3 years consecutively

PLANNING

• Improved IT service delivery with the implementation of ITIL style service desk at regional offices

Proven Project management skills - planning, implementation, decision making and evaluation

• Implemented online Project Management Information System based on PMBOK best practice to provide customer departments with online access to project status information - charter, scope schedule

ALIGNMENT

• Rescued late (1 yr) and overbudget (800K) software project by instituting best practice project management framework; closed project in 10 months saving 1.2M

Demonstrated performance reflecting the Mission, Vision, Values and Code of Conduct of Chatham-Kent Health Alliance.

• Assembled multidisiplinary project team that won Ontario Hospital Association 'Best Practice in Technology' award for wireless technology in Healthcare project

• Worked with Senior Management at City of Brandon, Champaign County Government and Toronto Grace Hospital to develop and implement IT Strategic Plans that aligned with corporate Strategic Goals

• Designed IT employee Roadmap that aligned IT team activies with City's strategic goals to improve performance

• Implemented best practice IT Governance at City of Brandon and Champaign County Government to reduce project costs and align IT activities to strategic objectives

• Clarified funding formula, using presentations to respective boards, for shared fiber optic data ring at City of Brandon

Winton Cape

Head

Information Technology

Telephone : 416 - 919 - 9319

Email: wintoncape@hotmail.com

Job Experience that I have ... that is required in job

Job Experience that I have that is ... NOT required in job

My Experience

Low

Job Experience that I don't have ... that is required job

Job Experience that I don't have ... that is NOT required in job

Your Requirements

High

Low

Job experience that I have ... that is required in the job

Job Experience that I don't have .... that is required in job

Position: Director, Information and Communication Technology (File #1685-133)

Program: Information and Communication Technology

Status: Management, Full-time

Hours: 36.25/week

Date Posted: December 5, 2016

Position Description:

Reporting and providing decision support to the Vice President, Finance and Administration, the Director, Information and Communication Technology (ICT) is responsible for Surrey Place Centre’s (SPC) ICT infrastructure, application and cloud service design, implementation and operation. SPC is seeking a dynamic, strategic and experienced leader with broad technical skills in business systems, data centre, virtualization, networking and telecommunications, desktop, security, Microsoft applications, hardware and software standardization as well as web, business analysis and project management skills.

Main Responsibilities:

Core Leadership Deliverables:

- Clarifies technical information to assist the VP, Finance and Administration and senior management with technology related decisions and investments that support SPC’s strategic plan directions and core service needs

- Develops, executes and adapts an appropriate multi-year plan and appropriate strategies for modern and sustainable infrastructure and support services

- Proactively identifies, mitigates and manages risks based on a deep understanding of the organization and its development

- Actively promotes transparency, accountability and customer satisfaction for all ICT services

- Promotes and realizes a customer-centric approach to IT Service Management

- Proactively partners with the business on enabling IT strategies and best practices to advance the SPC mission

Planning, Execution and Monitoring:

- Promote collaboration, efficiency and effectiveness based on organizational understanding and industry trends

- Facilitate joint planning with internal and external stakeholders throughout projects

- Govern and oversee projects and deliverables

- Defines, monitors and reports on technology and department metrics and cost-effectiveness

- Resolves complex issues and conflicts and escalates to executive level where required

- Facilitates collaborative technology integration into service environments to improve outcomes

- Defines and improves standards, processes and documentation for infrastructure and services

Service Excellence:

- Sets and aligns vision, direction and service standards with that of the organization and its needs

- Promotes project management capabilities and individual accountability

- Manages procurement of technology and services to meet procurement policies

- Manages third party contracts and deliverables

- Promotes a high performance culture that leverages individual capabilities and strengths

- Empowers and holds others accountable

- Promotes sustainability, succession and reliability

- Manages performance, rewards and recognition

Relationship and Communication:

- Provides senior management with timely and reliable reports and updates

- Provides superior user experience and strengthens relationships with internal and external stakeholders

- Collaborates at all organizational levels to get things done effectively and efficiently

- Manages project communications including status reports to all stakeholders

- Manages external vendors and third party relationships in the best interest of the organization and its needs

Minimum Qualifications:

- Bachelor Degree in an Information Technology, Information Systems or related technical field

- 5+ years in managing Information Technology teams, with non-profit experience in an accredited organization being viewed as an asset

- Prior experience leading the direction and strategy of IT production environments

- Knowledge of system development and production support best practices

- Strong leadership, analytical and systematic, structured, problem solving skills

- Excellent verbal and written communication skills

- Acts as a change agent and is dedicated to continuous improvement

- Strong project management skills, PMP or Agile/Scrum certification will be viewed as an asset

- The successful candidate must provide an acceptable Police Records Check (Vulnerable Sector Screening)

- Fluency in French is considered an asset

To be considered for this position, you must be passionate about the work we do, and share our organizational values. Please submit your resume and cover letter saved in the following format: firstname.lastname (ie. John.Smith) to Human Resources, hr@surreyplace.on.ca, quoting file #1685-133 in the subject line of your email.

Surrey Place Centre is an equal opportunity employer. Candidates from diverse groups are encouraged to apply. If you are contacted for an interview and require accommodation appropriate arrangements will be made to assist you through this process. We thank all applicants in advance for their interest; however only those selected for an interview will be contacted.

Surrey Place Centre is accredited with “Exemplary Standing” for 2012-2016 by Accreditation Canada - the highest level of recognition!