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OFFICE ORIENTATION
Transcript
S-LC OFFICE ORIENTATION
Office Access
Employee Details
Office Technology
- Keys ($25 at Campus Safety)
- Opening and shutting down the office
- Office hours: 8am-5pm
- Point person
- Be aware of your point person times
- Find coverage for personal scheduling conflicts
- Answer the phone
- Relocate workspace to see walk-ins
- Entering hours
- Student employee manual
- Safety test (online)
- Weekly hours/hours per day expectation
- Class schedule
- 1:1 schedule w/ supervisor
- MFD/Copy machine- uniflow printer - swipe ID
- Use of letterhead
- Printing services - send jobs bigger than 50 pages
- Computer sharing/personal laptop use
- netstorage.calvin.edu
During your office hour
- Listen to any voicemail and respond
- Log in to Outlook, read and respond to any email directed to you
- Familiarize yourself with other email, help file email to other coordinators (make sure you mark it as unread)
- Work on your assigned projects
- Keep an ear out to what is going on in the office so that you are aware of how to respond to walk-ins and phone calls and available to assist if needed, mark name, date and time on any messages
- Clean/put away any dishes left in the kitchen
- Complete, delete, or file any unfinished drafts
- File or delete all of your sent amil from your shift
- Complete your web-time entry
- Leave workspace tidy so others can use it
Rapid Discount Cards
Handling Walk-ins
Phone Use
- Phone etiquette: how to answer, when to answer, taking messages
- Transfer sandwich, hold, speaker
- Voicemail
- Password: turtle (887853)
Department Money
Work Styles
- Credit card use
- Using account numbers
- Approval from supervisor
- Let Tonisha know
- GIVE ALL RECEIPTS TO TONISHA
- Only available to current Calvin students, staff, faculty and Emeriti
- Can only be given out once, but can be replaced for $20 at Campus Safety
- Must present their ID
- Correctly entered into Access file
- Ask them if they're interested in a particular program, point them to that coordinator
- Or direct them to opportunities on the website
- Ask if they need transportation, tell them about transportation options (Rapid, ride request slip)
- Ask if they would like to be added to our list-serv
- Student hours submission
- Accessing s-l transcripts on Portal
- Music
- Space
- "Office hoteling" and cubbies
- Belongings/cleanliness
- Dress code and nametags
- Coffee/treats
- Kitchen/sink area
- Presence of friends
- Tonisha's area
- SC 301
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