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Competencies for the Training & Development Profession
Recognizing and understanding performance gaps and finding solutions.
Engage audience effectively so they are
participating and motivated. Being credible
so audience takes seriously what you are
teaching.
Create and encourage learning opportunities that further employees knowledge. Encourage all processes of obtaining knowledge.
Effectively creating and implementing
training programs
Helping employees understand and get on board with changes.
Understanding and staying up to date on
technology and how it can be useful in training.
Aligning company goals and culture with training programs. Coordinating training and development of employees.
Being able to analyze effectiveness of current learning solutions, communicate data collected and analyzed and help implement plans.
Managing all areas of the company such as the budget, staff and legal and ethical requirements.
Be an effective leader that people respect and
trust and feel comfortable talking to- which
requires active listening skills. Create learning opportunities and help employees create goals and plans.
Keeping on top of industry information and technology.
Being able to personally develop yourself, communicate effectively and adapt to all situations.
Applying learned business skills to daily activities, implementing plans, thinking strategically.
Being cultural aware of diversity and being able to adapt to different cultures, personalities and traditions.
Understand and use technology
proficiently.
Being able to communicate, build trust and relationships.