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ASTD Competency Model

Competencies for the Training & Development Profession

T&D Areas of Expertise

Performance Improvement:

Recognizing and understanding performance gaps and finding solutions.

T&D Areas of Expertise

Knowledge Management:

Training Delivery:

Engage audience effectively so they are

participating and motivated. Being credible

so audience takes seriously what you are

teaching.

Create and encourage learning opportunities that further employees knowledge. Encourage all processes of obtaining knowledge.

Instructional Design:

Effectively creating and implementing

training programs

Change Management:

Learning Technologies:

Helping employees understand and get on board with changes.

Understanding and staying up to date on

technology and how it can be useful in training.

T&D Areas of Expertise

Integrated Talent Management:

Evaluating Learning Impact:

Aligning company goals and culture with training programs. Coordinating training and development of employees.

Being able to analyze effectiveness of current learning solutions, communicate data collected and analyzed and help implement plans.

Coaching:

Managing Learning Programs:

Managing all areas of the company such as the budget, staff and legal and ethical requirements.

Be an effective leader that people respect and

trust and feel comfortable talking to- which

requires active listening skills. Create learning opportunities and help employees create goals and plans.

Foundational Competencies

Personal Skills:

Industry Knowledge:

Business Skills:

Keeping on top of industry information and technology.

Being able to personally develop yourself, communicate effectively and adapt to all situations.

Applying learned business skills to daily activities, implementing plans, thinking strategically.

Global Mindset:

Interpersonal Skills:

Technology Literacy:

Being cultural aware of diversity and being able to adapt to different cultures, personalities and traditions.

Understand and use technology

proficiently.

Being able to communicate, build trust and relationships.

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