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Usually reflects:
-the amount of collaboration among team members
-the ratio of direct “hands-on” service to consultation support.
-High “Direct Service”
-Low Interaction
-May report individually to a case manager
-Moderate to high direct service, some consultation
-Moderate to Low interaction
-Meetings for: referral, planning & scheduling services, sharing information
-Team leader or case manager helps co-ordinate
-Balance of direct service and consultation
-High Interaction: Joint assessment, formulation, identification of issues, planning, information sharing
-High consultation, direct service delivered by those closest to child/family
-Inter-dependant relationships
-Over-lapping roles, with some specific functions
-Limited ongoing relationship
-Come together a few times for a highly specific purpose (E.g. IPP or IEP, Referral, Intake)
*Be Calm
*Understand their intentions
*Get some perspective from others
*Let the person know your intentions
*Build rapport
*Treat the person with respect
*Focus on the actions & steps to move forward
*Ignore
*Request the help of your manager/team-leader
Internal traits & motives
drive decisions.
External forces
drive decisions .
PERSONAL
STRUCTURAL
MA
N
I
F
E
S
T
L
A
T
E
N
T
-Not good or bad- must be considered
-Different people = Different feelings
-Fuel motivation & commitment
-Help to develop relationships
-Primary source of conflict & Tension
Personal
-Communication
-Commitment to Team
-Lack of respect
-Self-esteem
-Different values
-Passivity
-Teamwork v.s. “Social” work
Structural
-Team size
-Role definition
-Team goals
-Unequal rewards
-Leadership
-Limited resources
-Power imbalances
-Coalitions & factions
A group, composed of members with varied but complementary experience, qualifications, and skills that contribute to the achievement of specific objectives.
-What is a Multi-disciplinary Team?
-Who are the members?
-Advantages/Disadvantages
-Team Models
-Team Skills:
-Monitor emotions
-Actively listen & clarify
-Ask for additional detail & examples
-Could perceptions be accurate , true? (Acknowledge)
-Monitor emotional responses
-Don’t assume you know what the other person is thinking
-If you need time to consider, or to regain control- It is OK to claim it
-Check your motives, honestly
-Consider what you value about your relationship
-Begin with positive goal
-Monitor emotional state
-Give specific examples
-Make a behaviour change request
-Express thanks for considering, explaining
-Respect others feelings, needs, rights, expertise,
-Share information & expertise openly
-Participate, contribute
-Seek feedback and ideas
-Consider other points of view
-Use active listening, check your understanding, use "I” statements
-Attend regularly & on time
-Be flexible and open to new ideas
-Communicate constructively
-Do your share
-End- Stay until the end
-Focus: Pay attention- Avoid cross-talk
Respect & Support
-Who is part of the ‘team”
-Where/when do team members communicate
-How often is team updated
-Meeting process
-Written records: what, who has access, where & how
-Who communicates with family/child
-What actually happens?