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CSR & BHR of HSBC

Employees

Approaches

HSBC - a signatory to or has publicly expressed support for:

· The UN Global Compact

· The OECD Guidelines for Multinational Enterprises

· The Global Sullivan Principles

· The UN Principles for Responsible Investment

· The UN Principles for Sustainable Insurance

- guided by the International Bill of Human Rights

- supports the UN Declaration of Human Rights

employment rights - written contracts, employee handbooks and staff websites

a diverse and inclusive culture

employees' views are encouraged, concerns are attended to

work in an environment where bias, discrimination and harassment on any matter, including gender, age, ethnicity,

religion, sexuality and disability, are not tolerated

->stressed again in HSBC Annual Report and Accounts 2016

HSBC and Human Rights

HSBC Statement on Human Rights

Good marketing - only a gimmick or with real respect?

HSBC is to offer its transgender community a choice of 10 new gender-neutral titles as part of its plan to improve the banking experience for customers

The new service has been developed, in tandem with HSBC Pride, the bank’s internal LGBT employee network

a document from HSBC dated 23 September 2015

HSBC's policy: Employees who have same-sex marriage enjoy the same staff welfare as husband and wife

-> really show respect to gay couples

how about transgender?

HSBC offers choice of transgender titles for bank's customers!

HSBC’s new honorifics are:

Ind (abbreviation of individual)

M

Mx (pronounced “mix” or “mux”)

Misc (for miscellaneous)

Mre (for mystery)

Msr (a mix of miss/sir)

Myr

Pr (prounced “per”, for person)

Sai (pronounced “sigh”)

Ser (pronounced “sair”)

http://www.hsbc.com/-/media/hsbc-com/citizenship/our-values/pdfs/150930-hsbc-statement-on-human-rights.pdf

Business Customers

Governance

http://www.independent.co.uk/news/uk/home-news/hsbc-bank-transgender-customers-neutral-titles-mx-ind-mre-a7659686.html

sustainability policies on forestry, agricultural commodities, freshwater infrastructure, metals and mining

human rights considerations, e.g. land rights, harmful or exploitative child labour or forced labour

Aims

Details

Suppliers

the Group Management Board of HSBC

-> established a Conduct & Values Committee

concern: development of HSBC’s human rights commitments and policies

investigate credible allegations of human rights violations as reported via engagement with stakeholders

annual Communication on Progress provided

approach to human rights reported in Strategic Report and Annual Report and Accounts

show support for the LGBT community

A pair of Rainbow Lions were put at the HSBC Main Building Plaza

must prohibit the use of forced labour and child labour

respect labour rights:

- non-discrimination

- right to collective bargaining

- right and ability to leave employment when they choose

Index

HSBC invited 6 artists to design artwork with the theme LGBT

Kevin Martin (a manager of HSBC): HSBC's core value is respect and understand everyone's unique opinion, belief and experience. This event shows our promise of the communion working environment. And it is expected that such message of equality can be spread from HSBC's employees to customers, the financial industry and the community.

BHR case study

CSR case study

1. HSBC statement on human rights

the Rainbow Lions

The two lions: Stephen and Stitt

originally stand for courage and prosperity

the coloured lions

-> which were designed by a local LGBT artist

also stand for pride and unity

photo also put on HSBC's official Facebook page

-> message spread further through the Internet

2. Community and Sustainability

Aims

Details

community work - The HSBC Community Partnership Programme:

funds a range of projects organised by charities

3. CSR case study

improve social participation among disadvantaged members of the community

Applicants must be NGOs registered under S88 of the Inland Revenue Ordinance (Cap112) for at least 3 year

1. Youth and Education

  • Children with special needs
  • Parenting education
  • School-to-work transition

4. BHR case study

Donation amount for each project ranges from HKD50,000 to HKD300,000

2. Health and Wellness

  • Positive/ active ageing
  • Mental wellbeing/ wellness

HKD18 million was allocated in 2015

Project duration up to 12 months

3. Environment

  • Environmental education
  • Sustainable lifestyle and consumption

Community

Examples

Hongkong Bank Foundation - HSBC 150th Anniversary Charity Programme

Education -

HSBC Scholarships, HSBC/HKU Asia Pacific Business Case Competition, HSBC Financial Dialogue Series, Junior Achievement (JA), Youth Opportunities Programme

Environment -

HSBC Water Programme, Revitalising a traditional village through eco-agriculture, Conserving biodiversity through wetland management and volunteering

Community and Sustainability

Community work -

The HSBC Community Partnership Programme, The Community Chest of Hong Kong, Social innovation and entrepreneurship, HSBC Volunteer Scheme

Community - provides donations to community projects, volunteer work

Sustainability - balancing social, environmental and economic considerations in decisions

Sustainability

key elements of sustainable growth -

develop the skills, business innovation and low-carbon solutions

-> secure long-term prosperity for all

  • Sustainable finance
  • Sustainable networks and entrepreneurship
  • Future skills

sustainability commitments infographic

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