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• Kisha Couchman: uploading soft protected ‘pdf’ files to the online VLE – course slides and classroom hand-outs

• Rebecca-Vekaria: responsible for print runs and delivery of materials into the BPP warehouse

BPP FS Organogram ...

BPP Learning Media

Diane Leadbetter-Conway

Range Manager for FS qualifications - Learning Media (LM) team

- Responsible for all material item enquiries, as ‘Range Manager’

- Responsible for production schedules, and delivery deadlines of FS materials into warehouse

- Responsible for all Errata and ‘cc’ to Dave Fox if this also affects online Practice Exams and Question Bank

PQ Operations Team

• Katinka Kober: prepares protected pdf’s for uploading to the VLE – but only when instructed to do so, when PDF has been signed off for print

PQ Operations use the PD booking system (Access) to extract the information to ensure that the correct materials are selected for the correct course in a particular week. They have their own master spreadsheet where they can update syllabus/catalogue versions of materials.

Operations are a team of only four. All deal with FS materials.

Michael Campbell - Operations Team Manager

London PQ Course Operations Assistants:

Kevin Haines, Damian Dunne, Ercan Mustafa

Jo Simon: orders CISI Workbooks and manages LM relationship with the CISI

BPP PQ - Financial Services

Attempting to de-mystify our support network!

e-Delivery (VLE Support) - Mathew Vose's team

Uploading all FS documents and Camtasia recordings, and setting up VLE pages for new syllabi.

DL Operations (DL Ops)

Very complicated support structure!

Tara Maguire ... and her team - look after the tutors and the administration around Online classroom and Live courses

  • This presentation aims to help you understand the various teams and people that we have to deal with - including Learning Media, VLE, DL Ops etc.
  • Who does what, what we should expect from them and what they expect of us...

Mathew's e-Delivery team consists of...

Christopher Tsui, Natasha Alavi – VLE Administrators

Abhinav Sharma – Recorded content specialist

Simon Martin – Lead VLE Administrator, Blackboard

Online Classroom (OCR)

• Managing the cohort product

• Forum creation & checking

• Class list generation

Online Classroom Live (OCR Live classroom)

• Creation of Live rooms

• Sending reminders to students & tutors

• Booking live rooms (London)

• Course monitoring

• Registers

• Loading recordings

• Managing the cohort product

DL Ops - Team Members;

Tara Maguire – Online Operations Manager

Marc Aberdeen – Senior Distance Learning Operations Assistant

Julia Veness - Distance Learning Operations Assistant

David Murphy - Distance Learning Operations Assistant

TBC (AN Other) - Distance Learning Operations Assistant

VLE Team

The VLE team is made up of two separate teams!

  • e-Delivery (VLE Support) - Mathew Vose's team
  • e-Assessments - Dave Fox's team

e-Assessments - Dave Fox's team

Updating online tests (in Questionmark), building tests and sending them to Livingston for publishing to VLE. Then Livingston sends the lesson codes to VLE Support who then attaches them to their relevant courses. Dave's team will be taking over BPP Livingston’s work on this from January 2014.

Dave's e-Assessment team consists of...

Dave Fox – e-Assessment Manager

Kelisha Polson-Deans – e-Assessment Administrator

Another e-Assessment Administrator (hopefully!)

And a revolving door or temps!

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