Business Growth & Exit Planning Specialists
How we help our clients
Cash is King
Pay by Installments? - charge more up front.
Could you evolve your business into a subscription or membership model?
- Strategy - Agree clear vision & Objectives
Mint Performance Team
Could you productise your specialist consultancy service offering?
Can you reduce your stock levels?
Sam
Creditors Day - review
Debtor Days
See your Business from the Buyers Eyes
The 8 Value Drivers
Emma
Financial Performance - Interactive
- Employee Performance / Engagement and Motivational Mapping
Growth Potential - Geographic / Horizontal / Vertical / Cultural
Not Over Reliant - Customer / Employee/ Supplier
Cash Accumulator - Cash Management
Recurring Revenue - Future Sales
Monopoly Control - Exclusivity & USP's
HR Associate
- Background - AA & Centrica
- Professional HR Services - Compliance to Disputes
Customer Satisfaction - Service Excellence
Systematization - Avoid the 'Owners Trap'
Bookkeeping - Accountant
- Over 20 years Barclays International
- Avoid 'accountants speak'
- Monthly management accounts - Know your numbers
Growth Potential
- Customer satisfaction standards - Net Promoter Score
- Service Standards - Customer is King Culture amongst team
- Finding, Winning & Growing Profitable customers
Nikki
Monopoly Control
Could you replicate your business in another city or even another culture?
Debbie
Is there a layer of Service you could add to differentiate your offering?
What other products or services would your most loyal customers buy from you?
How can you better brand your products and services? (Image Audit)
What is the one thing that customers care most about?
Avoid the Owners Trap - Letting go!!
What would have to change in your company for it to handle 10 times the number of customers?
- Improving Revenue - 1:1 consultative sales coaching
What is unique about your business? (Compare against competitors)
Customer Satisfaction
Create a pie chart representing the time you spend at work and assign a slice of each of the activities you do. What observations can you make?
Client Services Director
- Over 15 years project management experience - IBM
- Helping to avoid the 'Owners Trap'
- Systems and Processes crucial
If someone handed you a cheque for £10m with the only situation being you had to use it to grow your company as quickly as possible, what would you invest the money in?
Marketing Manager
- Over 23 years Yell.com
- Head of Customer Services
- Net Promoter Score - Measure your Customer Service standards
Is there a current employer that could be promoted?
Do you have an objective way of regularly measuring the satisfaction of your customers?
Are you over Reliant?
- Improve efficiencies - Systematization - Review all key processes - Scaling the business
What sort of long-term incentive plan have you got to keep managers from leaving?
Is the method you use recognisable - will it show potential acquirer that customers value your products / service?
What recurring problems could be fixed with a formal process or instruction manual? (This provides a great tool to coach employees to follow in your footsteps)
Rank your employee from easiest to most difficult to replace.
What are your Service Standards?
Why do customers request that YOU serve them? (If you don't know, ask your best customer the question)
What do you know about Net Promoter Score?
- Financial Performance - Financial Dashboard
Identify the most important raw materials. What other companies could supply them?
Thank you
Recurring Revenue - Contracts
How could you move to a recurring revenue from your customers?
Rank your customers by the percentage of your overall turnover each represents.
The Consumables - are you selling these?
What benefits would you have to offer customers to get them to buy from you for a year in advance?
- Accountability Culture - Outside Perspective - Chair board and management meetings - agenda, minutes & actions
Would some customers benefit from receiving a regular bill rather than a monthly variable bill?
Could you offer a maintenance contract to service what you sell?
Background
- Exit Planning:-
- The Sellability Score
- Dummy due diligence
- Build value drivers
- Founder UK Water Group Ltd
- Start up - £3m, 53 staff, market leader, successful exit £6.4m
- Reaching Teaching & SCI Sales Ltd
- Mint Performance Established 2008
Business Planning - Business Model
What the Clients say
...'He has helped me 'work on the business' rather than 'just in it', giving an outside perspective and a reality check.'
MD - Vox Pops International Ltd
'...Andy has been a great sounding board'. MD, Glasshouses
...'Andy has really helped bring some focus to our operations, holding our decisions and our practices to account. MD PM Partners Ltd
The Brick Walls - The impact of them!
Mint Performance Ltd
Advanced Growth
Disillusioned
Proud
Detailed blueprint on how to design a profitable, efficient Business that can grow and thrive without you with real future value.
Excited
Frantic
Payback
Good times
Stress
Plateau
Frustration
High Growth
Decline
Find strategies on getting:
- More Growth
- Increase Profits
- Improve efficiencies
- Allow you to step away
- Create Real Value
Major Turning Point
Money
Start Up
£3 Million
If all else fails - Bring in Terry