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Part VII - Implementation
Piktochart Presentation
https://magic.piktochart.com/output/23194618-metrology-program-implementation
Biech, E. (Ed.). (2008). ASTD handbook for workplace learning professionals. Alexandria, VA: ASTD.
Brinkerhoff, R. O., & Mooney, T. P. (2008). Chapter 30: Level 3: Evaluation ASTD handbook for workplace learning professionals. Alexandria, VA: ASTD Press.
Caffarella, R. S., & Ratcliff Daffron, S. (2013). Planning programs for adult learners: A practical guide (3rd ed.). San Francisco, CA: Jossey-Bass.
California Community Colleges Chancellor’s Office (2016). Minimum qualifications for faculty and administrators in California community colleges. Retrieved from http://californiacommunitycolleges.cccco.edu/Portals/0/Reports/2016-Minimum-Qualifications-Report-ADA.pdf
Coscarelli, W., & Shrock, S. (2008). Chapter 29: Level 2: Learning-Five Essential Steps for Creating Your Tests and Two Cautionary Tales ASTD handbook for workplace learning professionals. Alexandria, VA: ASTD Press.
Kirkpatrick, D. L. (2008). Section VI: Measuring and Evaluating Impact - Luminary Perspective: Evaluating Training Programs ASTD handbook for workplace learning professionals. Alexandria, VA: ASTD Press.
Kristiansen, N. (2008). Chapter 28: Level 1: Reaction Evaluation ASTD handbook for workplace learning professionals. Alexandria, VA: ASTD Press.
McCain, D. V. (2008). Chapter 31: Level 4: Results ASTD handbook for workplace learning professionals. Alexandria, VA: ASTD Press.
North Orange County Community College District (2015). Minimum qualifications. Retrieved from https://www.nocccd.edu/minimum-qualifications-259
OC Workforce Indicators Report, (2016). 2015-2016 Report. Retrieved from http://www.ocbc.org/wp-content/uploads/2015-WIR-FINAL-10.6.15.pdf
OC Workforce Indicators Report, (2015), 2014-2015 Report http://www.ocbc.org/wp-content/uploads/2014-WIR-PRESS.pdf
Philips, J. J. (2008). Chapter 32: Return on Investment ASTD handbook for workplace learning professionals. Alexandria, VA: ASTD Press.
Razik, T. A., & Swanson, A. D. (2010). Fundamental concepts of educational leadership and management (3rd ed.). Boston, MA: Pearson.
Program Evaluation Rubric
The metrology program will be evaluated utilizing Kirkpatrick’s four levels of evaluation. Reaction, learning, behavior and results make up the four levels of training program evaluation proposed by Donald Kirkpatrick. The assessment method has become a standard evaluation strategy that has been employed in many training programs. Training programs require evaluation techniques that can capture and assess programs on multiple levels from participants, stakeholders, facilitators and administrators. The four levels allow the learner satisfaction, training program relevance, learning transfer and overall results to be captured. This extensive evaluation allows the trainees input in the evaluation process along with all of the stakeholders that have an interest in programs. Return on investment, ROI, can also be evaluated to show the value of continuing such training programs.
The first level of the evaluation model captures the reaction of learning program participants. This level captures the measure of the satisfaction of the participants who attended the program (Kirkpatrick, 2008). The second level captures the learning that takes place within the training program. Knowledge learned during the course of program content and can be determined by the skills developed but meeting objectives with a minimum level of competency. Evaluating the learning evaluates the effectiveness of the instructor in the program (Kirkpatrick, 2008). The third level of Kirkpatrick’s evaluation measures the amount of knowledge transfer takes place and is applied. Application of training can be seen by direct observation made by employers. Trainees must be provided opportunities to display their new behavior that was learned in a training program and behavior must be observable to record any measurable changes. It is recommended that level three evaluations are performed at standard intervals such as three or six months following a training program as new behaviors learned from training programs may take some time to be implemented (Kirkpatrick, 2008). The final level of the model evaluates the results, this level is of interest to stakeholders of training programs to determine if the expense and efforts of the training program are a worthwhile endeavor.
Materials to promote the metrology program will be designed with a variety of formats. A tri-fold brochure will be designed and printed to hand to potential metrology training program participants, high school counselors, local manufacturing businesses and all that would benefit from the knowledge of our program. The brochure will be handed out at high school career days, campus marketing and information events, job fairs, along with any other event where interested parties may be attending. The machine technology department already has a Facebook page a separate Facebook page could be established for the metrology program. Give away items appropriate to a metrology program could include pens, scratch pads, post it style notes a small ruler or circle template could even be fabricated by our machine technology department as a promotional give away.
Networking events with metrology hardware, software vendors and users of high technology metrology equipment could be held by offering user-group meetings. Quarterly meetings could invite users of metrology equipment along with application engineers from suppliers of metrology equipment. Demonstrations of new technologies and networking and assistance with best practices on how to use existing equipment and software could be covered in such meetings. Participation in these events utilizing our metrology laboratory will be a great way to inform the local users of this equipment of our program.
Other promotional events could include writing articles for local and national trade publications. Trade publications such as CNC West and Modern Machine Shop are constantly looking for stories. Inviting these organizations out to create articles on metrology training programs will be some of the best promotional advertising that is possible and for no cost.
Innovmetric (n.d.). [Illustration of automotive laser scanning application]. Retrieved from https://www.innovmetric.com/en/products/polyworks-inspector
Example promotional image from metrology software supplier
Staffing Plan
(e.g., "Copyright 2015 by Dan O'Brien")
Fullerton College instructor demonstrating metrology and inspection program equipment
There are numerous stakeholders that will benefit from an accredited metrology program offered at a community college. Local manufacturing companies employing inspectors and quality assurance personnel have a large interest in the success of the metrology program. Currently this industrial sector in advanced manufacturing is struggling to find qualified entry level technicians. These positions allow companies to fulfill the stringent inspection and reporting requirements of our local aerospace, medical and defense industries. This will make our local advanced manufacturing companies major stakeholders in the program. Local communities are the benefactor of advanced manufacturing training programs as employment positions in this field are lucrative and will support families living in the area. These in demand employment positions make organizations such as the Orange County Workforce Investment Board also significant stakeholders in our metrology program. College administrators who are responsible vocational programs have an interest in making sure the needs of industry are being addressed with appropriate training programs that is relevant to their needs. Career counselors at our community colleges and high schools are also stakeholders in such programs. It is the job of the counselors to assist students in seeking career paths that are satisfying, beneficial to the student and in demand within the local industry. The parents of high school students are also stakeholders in this program as one of the original goals of the California community college system is to offer vocational training to local communities. Other stakeholders include four year engineering schools. Students pursuing four year degrees in manufacturing, mechanical and quality engineering degrees can benefit from training that is relevant and transferable to their four year degrees.
In some cases students are hired by local manufacturing companies before they complete the certificate or degree program. Many of these companies offer tuition assistance for employees to allow their workforce to complete vocational programs and engineering degrees that will benefit the organization.
Program goals for the metrology program are established to ensure training program participants have the fundamental skill required of those working in the field of metrology, the goals are as follows; Employ basic and automated measurement tools to perform inspections. Perform simple calculations for unit conversions and to obtain final values from Blueprints for inspection reports.
The State Chancellor’s office along with the State legislature have specified a minimum set of qualifications for open positions within the California State community college system according to the North Orange County Community College District (2015). All professional work and degrees used to satisfy the minimum qualifications shall be from institutions, which are accredited and listed annually in the catalog of Accredited Institutions of Postsecondary Education for the Council of Postsecondary Accreditation by the American Council on Education. Determination of equivalency of foreign degrees shall be according to the District's equivalency requirements and procedure (North Orange County Community College District, 2015).
Instructors for the metrology program are required to possess the districts minimum qualifications plus have experience working in the field of metrology as an inspector, quality assurance technician or manager, quality engineer, manufacturing engineer or other related engineering and manufacturing field. Desired candidates should have a complete understanding of blueprint reading practices, geometric dimensioning and tolerancing per the American National Standards Institute, ANSI 14.5 standard. Candidates need the ability to perform mathematical calculations required to apply appropriate dimensioning fundamentals. Knowledge and use of precision hand measuring tools, optical comparators, coordinate measuring machines, hardness testers, articulating inspection arms and the use of PC DMIS inspection software is required. Metrology program staff will need to possess a high school diploma and some prior experience in a manufacturing environment. Staff members shall have knowledge of blueprint reading fundamentals, geometric dimensioning and tolerancing concepts per the ANSI 14.5 standard. Staff members also need to know how to use precision measuring tools that are used in the manufacturing industry.
On the job training resources are available for staff members to further their knowledge in metrology principles. Access to the Hexagon metrology learning management system will be available for all instructors and staff to learn PC DMIS inspection software or to keep up with software updates. Training courses with Hexagon metrology application engineers can be arranged to take place at the company’s local training center or can take place onsite at the college. Additional training resources can be made available by forming partnerships with our local industry users of metrology equipment and software.
The metrology program will utilize existing full time staff members from other departments to teach some of the core fundamental classes. Two new part time instructors will be needed to teach some of the advanced courses in advanced inspection technologies.
All instructors and staff will be evaluated utilizing level one, two and three of Kirkpatrick’s evaluation model. Evaluations for instructors shall be performed for each course while staff members shall be evaluated at yearly intervals. Level one reaction evaluations shall capture the learners experience with the program, instructor and facilities. Level one reactions allow program staff to address issues that affect the facilitation of learning. Level two reactions will record the learning that has taken place and a level three evaluation will record the learning transfer to relevant workplace needs.
(e.g., "Copyright 2017 by Dan O'Brien")
Fullerton College Metrology and Inspection Laboratory
Part III - Budget
(e.g., "Copyright 2017 by Dan O'Brien")
Coordinate Measuring Machine, CMM, at Fullerton College
Career technical education is not a money maker for most California Community Colleges. Technical education is very expensive due to expensive equipment and facilities costs. Technical education courses also have much smaller class sizes. The break-even point for courses offered at Fullerton College is estimated to be a class of thirty five students and that is for courses that don’t require unique equipment and facilities. The typical CTE class has twenty students or less students, uses specialized laboratories that may contain over expensive equipment. Reimbursement for California Community Colleges is based upon full-time equivalent student contact hours, FTES. One FTES equals $4564.83 according to the California Community College Chancellors office (2009). The metrology program is projected to generate over twenty FTES a year within two years of implementation.
Large lecture style general education courses can help community college campuses generate increased FTES which can allow campuses to offer more expensive to facilitate CTE courses and programs.
CTE programs are a great benefit to the local community by providing training that leads to gainful employment. Strong support from the machine technology vocational advisory committee has shown a need for training for employment in metrology related fields. These employment positions are going unfilled at many companies. The typical metrology technician employed in our local area earns approximately $70,000 a year according to the OC Workforce Indicators Report (2016). Gainful employment in advanced manufacturing careers such as metrology helps college administrators see the importance of offering such programs as these employment positions help increase the taxable income of the local population.
(e.g., "Copyright 2017 by Dan O'Brien")
Romer 7320si, Laser scanning seven axis articulating inspection arm
Metrology is the scientific study of measurement. The metrology program at Fullerton College is an introductory level program to emphasizing the theory and proper use of dimensional equipment, collection/statistical treatment of data, blueprint reading and computer aided equipment. The intent of the certificate program is to give a hands on understanding of metrology along with thorough knowledge of laboratory techniques in using the equipment.
Metrology is a unique and nationally recognized field. Our Metrology program is designed to give the student a solid foundation in various types of measurement techniques and processes. It is a one to two-year career program developed to prepare metrology and manufacturing personnel for an entry to intermediate level position in the industry where medical, optical, electrical, chemical, dimensional, biomedical, and mechanical measurements/calibrations are performed. This certificate program emphasizes the traceability of measurements, instrument calibration, precise laboratory procedures, dimensional metrology, inspection reporting, mechanical part geometry and computer-assisted inspection.
New technology to produce parts and components from advanced Computer Numerical Control, CNC, machine tools has driven the development of new advanced measuring and inspection tools. These advanced measuring tools consist of Coordinate Measuring Machines, CMM, and articulating inspection arms. The advent of such devices has created a large demand for high paying, high skilled jobs in inspection and measuring technologies.
The Metrology Program covers various aspects of the manufacturing processes which has an emphasis on dimensional metrology, inspection reporting, mechanical part geometry and computer-assisted inspection. The goal of the Metrology Program is to prepare students for entry to intermediate level employment in the inspection, Quality Assurance and/or manufacturing field. Students entering this field typically find work in the manufacturing industry or with governmental agencies. The Metrology Certificate is also designed to enhance the skills of individuals already in the inspection, Quality Assurance and/or the manufacturing field that have a desire to learn more about measurement tools in the manufacturing trade.
(e.g., "Copyright 2017 by Dan O'Brien")
Typical Metrology Laboratory
Advanced manufacturing methods have replaced some traditional inspection procedures performed on precision machined parts. Inspectors employed at many manufacturing companies located within the local area lack training resources to learn such skills. Many of these skills are learned on the job when companies acquire new high technology measuring devices. Along with the demands of companies that employ fulltime inspection personnel there are many other smaller companies where machinists are responsible for inspecting their own parts. The Southern California manufacturing business base consists of many smaller businesses that employ twenty or less employees. These smaller companies serve as contract supply vendors to larger manufactures in the aerospace, medical, automotive and other industries. It is within these smaller companies that manufacturing employees are expected to perform many different job tasks including the inspection of their work.
There currently is only one local program in our area that teaches some metrology concepts with advanced inspection techniques. This local program lacks the teaching of metrology fundamentals and does not offer a complete metrology program. There are no local colleges that include measurement with traditional precision hand tools other than our local machine technology programs which there are three located within the Orange County area. Advanced technologies have taken the place of many traditional measurement procedures but the use of precision hand measuring tools will always be needed. There are currently no local programs that focus on these foundational measuring skills.
Over the next ten years the demands for employees in the area of advanced manufacturing will only continue to grow. The pipeline of entry level manufacturing workers does not even come close to fulfilling positions that are vacated by an older retiring workforce. In Orange County alone there are 100,000 advanced manufacturing jobs according to the OC Workforce Indicators Report (2016), many of these jobs require advanced manufacturing skills that are not readily obtainable. The manufacturing jobs of the future will require advanced manufacturing skills. The metrology program intends to further establish Fullerton College as a leader in advanced manufacturing training. The metrology program will enhance existing programs in our technology and engineering division by training students how to fabricate complex components and use advanced measuring technologies to verify and validate the results, which is demanded by industry.
(e.g., "Copyright 2017 by Dan O'Brien")
Coordinate Measuring Machine, CMM, inspection of an aerospace component.