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the Content Centre and UPS.com
The Content Centre stores all local versions of STG
Tasks can be be briefed at different times.
Each task explains in detail what needs to be done.
They are stored in one place on the Content Centre with a status flag: pending/completed and submitted for approval/approved.
Image of local copies page - admin view
UPS Region team sees all local copies.
Local UPS SMEs see only copies
that they review.
Integrated briefing of the updates
Integrated briefing of the updates
Reminders are sent out for uncompleted tasks.
Notifications of
the approaching deadline
are also automatically emailed.
SMEs receive email notifications with an outline brief of changes to be carried out along with a link to the page of a local guide where the change needs to happen.
Upload of Zone and Rates files
Making changes
The zone and rates data is transferred automatically by the admin team for SME’s to review.
preview function
screen
All activity is archived
Changes can also be submitted for approval.
SME’s can preview changes prior to publishing.
Approval requests are automatically emailed to the UPS Region Team
HIGHLIGHTS
It is a password protected place on the Internet where all the content of your tariff guide is created, manages and stored in all required languages.
You can use it to make immediate changes to your zones, tariffs and service information.
CONTENT
You can use one source of content to create your guide in the format of PDF for download and print or on-line as a webpage.
CENTRE
Other useful functionality that the Content Centre can do
- Create low and high resolution PDF’s
- Work with fonts and typesetting in various formats (e.g. Cyrillic, Hebrew, Arabic).
- Allow feedback for ideas, bugs, improvements
- Searchable archive of changes by user, date range, copy..., ‘before’ and ‘after’ view.
- Copy existing documents to quickly create be-spoke content by customer or segment
- Index page generated automatically - no need to proofread it
- Automated page number allocation
- Publishing restrictions
- Possibility to create duplicates of existing content for e.g. bespoke STG
- Inventory management functionality to
Content updates - one data source
- Saves time for local SME’s, vendors and coordinators in review processes
UPS
- Faster updates, immediate content re-fresh
CONTENT CENTRE
- Easier and quicker access to latest zones and rates by customers 24/7
HIGHLIGHTS
- Extended deadlines for internal stake holders
On-line (desktop)
- Quality consistency across the market
SUMMARY
- Increased abilities for customer-level personalization (be-spoke guides)
Low & High res PDF
- Output in multiple formats on-line/mobile and PDF through a single data source
- Flexible briefing process
On-line (mobile)
- Can manage many varying and complex languages i.e. Arabic, Hebrew, Chinese, European etc.
- The Content Centre is tried and tested by UPS Europe for the last 5 years.
The change is applied everywhere, on all formats.
A change is made
in Content Centre
Benefits of the on-line version of STG
QUICKLY ACCESS
RELEVANT
INFORMATION
EASILY
FIND ZONES
TO CHECK RATES
ACCESS
TO PDF AND FILES
FOR DOWNLOAD
Quickly access relevant information
QUICKLY
SEARCH TABLES
Easily find zones to check rates
PRINT OR SHARE
THE CONTENT
Access to PDF and files for download
Quickly search tables
Print or share the content
Established link your country guide on-line
SME can then access their own versions and make any amendments.
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WHAT
IS IT
Tasks can be printed out to working off-line or to share with those without access to the Content Centre.
Each SME can decide which tasks to print out using filtering options, e.g. view tasks that
are pending.
Design templates are created, populated and uploaded onto the system by BBcomm.
This means that all versions produced are 100% consistent.
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How it
works
How it
?
works
The regional team manage all approvals for changes within
the system. They can also track all activity and have complete visibility over the regions guides, so they have complete control.