Introducing 

Prezi AI.

Your new presentation assistant.

Refine, enhance, and tailor your content, source relevant images, and edit visuals quicker than ever before.

Loading…
Transcript

Crisis Intervention

Calming the storm

How We Act Influence Others

Tension Reduction

Student Behavior Staff Behavior

Tension Reduction

Therapeutic Rapport

An approach used to re establish communication with an individual who is at tension reduction.

Teaching moment, student will feel that you care

A degrease in physical and emotional energy that occurs after a person has acted out. Regaining rationality

How We Act Influence Others

Acting Out Person

Student Behavior Staff Behavior

Acting Out

A total loss of control, which results in a physical acting out episode.

CPI

Safe, non harmful control position to safely control an individual until they can regain control of their behavior. LAST RESORT !

Exercise

When asked to document

please don't use the word restrain, the proper term

is control position.

How We Act Influence Others

Defensive

Proxemics

Kinesics

Non Verbal Behavior

Proxemics (personal space)

Varies

Student Behavior Staff Behavior

Depends on who is approaching

Defensive

It is usually about 1.5 to 3 ft.

What factors might affect this??

The beginning stage of loss of rationality. At this stage an individual often becomes belligerent and challenges authority

Directive

Student's belongings also can cause an invasion of their space. This will increase or escalate their anxiety.

What are some examples of belongings?

An approach in which a staff member takes control of a potentially escalating situation by setting limits.

Many Humans have issues with personal space

Crisis Development Model

Anxiety

Key points:

Simple/Clear

Reasonable

Enforceable.

How We Act Influence Others

Kinesics

Body Posture and motion

Student Behavior Staff Behavior

Anxiety

watch your kinesics

Includes:

  • facial expressions
  • gestures
  • posture
  • movement

Your kinseics can serve to escalate or de-escalate a given situation

A body posture that appears offensive will increase anxiety.

A noticeable change in behavior

Supportive

A nonjudgmental, empathic approach to alleviating anxiety.

People act out in 2 ways:

CPI Supportive stance

1. communicates respect by honoring their space.

2. is not threatening or challenging.

3. Staff safety

Unit 3 Para verbal Communication

Unit 4 verbal continuum

The Kite

The vocal part of speech, excluding words

Your behavior can help to resolve a child's crisis

Or it can create a crisis

3 components:

1. tone: try to avoid inflections of impatience, condescension, etc.

2. volume: keep it appropriate for the distance

3. cadence: deliver your message using and even rate and rhythm.

Keys to setting limits

1. Questioning

There are 2 types of questions

A. Information Seeking

B. Challenging

Intervention:

A. answer information seeking question

B. stick to the topic, ignore the challenge not the person.

Thanks for the support

5. tension reduction

Never lock horns with a student by answering a challenging question, you will loose credibility.

  • Verbally
  • Physically

a drop in energy that occurs after a crisis.

intervention: establish therapeutic rapport. this is your teaching moment.

a small pause can change a message

3. Release

2. refusal

Acting out, emotional outburst, loss of rationalization

could be flowing off steam, screaming, swearing = high energy output

Intervention = get team help, remove audience (if possible) allow the individual to let of steam.

Non compliance, slight loss of rationalization

Intervention: set limits

How do I set limits? ... coming right up !!

4. intimidation

  • simple/clear
  • reasonable
  • enforceable

A verbal or nonverbal threat.

Examples?

intervention: seek assistance from, your team, document, take threats seriously

Empathic Listening

remember, we cant "FORCE" a child to act appropriately

limits are better received when the positive choices are stated first.

rational detachment

an active process to figure out what someone is saying

The ability to takes control of one's own behavior and not take acting our behavior personally.

integrated experience

The behaviors and attitudes of the staff impact the behaviors and attitudes of clients and vice versa.

1. be nonjudgmental

2. give undivided attention

3. listen carefully to what is really being said (focus on feelings)

4. allow silence for reflection

5. use restatements to clarify messages

Precipitating Factors

precipitating factors

Internal or external causes of an acting out behavior over which a staff member has little or no control

Examples please !!

understanding precipitating factors can help you:

be proactive

depersonalize a crisis situation

avoid becoming a precipitating factor ourselves

Learn more about creating dynamic, engaging presentations with Prezi