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11-Defending

  • This hospital has a fine reputation
  • No one here would lie to you But Dr. B. is a very able psychiatrist.

13-Indicating the Existence of an External source

  • What makes you say that who told
  • You that you were Jesus?
  • What made you do that?

15-Making stereotyped comments

  • Nice weather we’re having.
  • I’m fine and how are you?
  • It’s for your own good.
  • Keep your chin up
  • Just listen to your doctor and take part in activities-you’ll be home in no time.

Non-therapeutic communication Techniques

14-Belittling feelings Expressed

  • Pt. I have nothing to live for …….
  • I wish I was dead.
  • Nurse everybody gets down in the dumps.
  • Or. I’ve felt that way some times

12-Requesting an Explanation

  • Why do you think that?
  • Why do you feel this way?
  • Why did you do that?

Non-therapeutic communication Techniques

Prepared and present by

University of Karbala / college of nursing / Instructor assistance /Safi Dakhil Nawam / 2015-2016

safenpsy@gmail.com

Essential of Psychiatric Mental Health Nursing

Concepts of Care in Evidence-Based Practice 4 addition

1-Reassuring

  • I wouldn’t worry a bout ……..
  • Everything will be all right
  • You’re coming along fine ……

2-Giving Approval

  • That’s good ……
  • I’m glad that you…..

7-Advising

  • I think you should …….
  • Why don’t you…….

3-Rejecting

  • Let’s not discuss ……..
  • I don’t want to hear a bout…..

6-Disagreeing

  • That’s wrong …..
  • I definitely disagree with ……..
  • I don’t believe that ………

8-Probing

  • Now tell me about……
  • Tell me your life history…..

4-Disapproving

  • That’s bad………..
  • I’d rather you wouldn’t

5-Agreeing

  • That’s right…….
  • I agree………

10-Testing

  • What day is this?
  • Do you know what kind of a hospital is this?
  • Do you still have the idea that?

9-Challenging

  • But how can you be president of the united states?
  • If you’re dead why is your heart beating.

17-Using Denial

  • Pt. I’m nothing
  • Nurse of course you’re something.
  • Every body is something

16-Giving Literal responses

  • Pt. They’re looking in my head With television.
  • Nurse. Try not to watch Television or with what channel?

18- Interpreting

  • What you really mean is………
  • Unconsciously you’re saying…

19- Introducing an Unrelated topic

  • Pt. I’d like to die
  • Nurse did you have visitors this weeks end?

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