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Copy of Email and Text Messaging
Transcript
Text Messaging
- Keep messages brief and to the point
- Consider audience and purpose
- Avoid too many abbreviations
Guidelines for Texting
Consider Your Audience
Consider audience and purpose
Is this a personal email?
- Style
- Tone
- Etiquette
Email Guidelines
Email Parts and Format
- Don't use email when a more personal medium is preferable.
- Don't use email for formal correspondence
- Don't use an email for complex messages
- How to organize an email
- To, From, Date, Subject, Enclosure, and Closing
Emailing a Global Audience
- Messages should be brief and to the point.
- These messages feel indirect
Chapter 15: Email and Text Messaging
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