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Blue Tree Systems_Old
3
- Founded 1996
- HW & SW for Fleet Telematics
- 90 people
- US / Europe
- 300 people by 2018
- Introductions
- Brief overview of Blue Tree
- Existing agile system
- Implementing our current system
- Plans for future
- Lessons learned
We make these...
Our data analytics enables fleet owners to...
- Make real time decisions
- Drive efficiencies across the fleet
- Ensure driver legality
- Monitor loads live
Who we are
&
What we do
we collect data and...
..and put them into these...
Show the driver this...
and the back office this...
Some Lessons Learned...
Agile Journey
- Understanding existing systems before changing
- Empower & trust your leaders
- People care by default
- Respond to responsilbility
- Help team understand the problem so they can form the solution
- War rooms fail long term
- Avoid knowledge silos
- bottlenecks in waiting
- Dedicated 'bug fixers' is a short term solution
PRESENT
PAST
FUTURE
Define & Measure
Systems & Workflow
- Introduced a common tracking system company wide
- Reproduced existing workflow
20%
Development
35%
To Do > Doing > Done
Understand existing systems
30%
15%
- Enforced
- Optimised
- Repeat
2015 Tasked with
- Increasing visibility of ongoing engineering
- Measure & optimise productivity
Understand workflow
- Team of 12
- Bi weekly retrospectives
- Daily standups
- Eng & Support work
- Seperate dev & Support tracker
Summarise Issues
- Knowledge silos
- No defined workflow
- All work treated equally
- Unmanagable sprints
- No measurement for performance
- Seperate systems for CS & Dev
- Ability to deliver projects on time but no visibility of impact
- Firefighting / Reactive
- Create a scalable planning function
- Utilise field knowledge to aquire business requirements
- Visible roadmap
- Reduce rework / fails from QA
- Increase test automation
- Continuous delivery -
- Optimise
-Measure & chase the bottlenecks
People
Plan & Optimise
Marketing &
Communication
- Unmanageable team size
- Groomed & hired leaders
- Split into 3 cross functional teams
- Help team understand the problem so they can help form the solution
- Self managing
- retrospectives / kaizen
- Cross functional
- remove silos
Marketing & Sales
Planning
Estimate in sprints
Development
65%
35%
Communications
New
Features
Medium
Risk
Comms.
Customer
Prof.
Services
Release
Support
Product Mgmt
Development
Internal
Sales & Acc Mgmt
Planning
&
Estimation
Internal
Tools
Internal Eng
- Tech Debt
- Tools
Low Risk Comms.
Planning Kanban
- restricted to n months
- Priority / Business Value
- Estimate
- Due Date
- Project
Feature Request
Cust.
Support
Development
QA
- Failures
Roadmap
- New features
Planning
- Estimation
Defined Work
&
Schedule
Product
Everything Else
Support
Product Mgmt
Development
Internal
Sales & Acc Mgmt
Customer Support
Triage
All Engineering
Work
Bugs
High Level Scoping
and R&D
Product
Review
Panel
Steering Group
Engineering
Team 1
Work In Progress
- 1 week
Team 2
Work In Progress
- 1 week
Engineering Backlog
Team 3
Work In Progress
- 1 week
Communication
Expedited Customer
Issues
High
Risk
Comms.
Communications
QA
Features
Support - P1
Consultative - P1
Tech
Debt
Planning
Requirement
Gathering
Prioritisation
Estimation
Consulting
Customer Support
- Bugs
- Consult
- Configuration
Professional Services
- Integration
- Bespoke Dev / Config
Marketing
Defined
&
Scheduled