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Comunicarea

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by Dana Muntean on 1 February 2013

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Transcript of Comunicarea

Comunicarea nonverbala Comunicarea Body Language
Bariere în Comunicare
Ascultarea activă
Comunicarea Asertivă Non-verbala Comunicarea Spatiul si timpul in comunicarea nonverbala Bariere in comunicare determinată cultural în conflict inconstienta sentimente/atitudini Miscaările corpului emblemele
ilustratorii
regularizatorii
expunerea sentimentelor
adaptorii Canale expresia fetei
„limbajul” ochilor
„limbajul” trupului
contactul fizic

Timpul Biologic
Cultural
Psihologic Aplicatie! Efectele de statut
Probleme semantice
Distorsiuni perceptive
Diferenţe culturale
Alegerea gresită a canalelor sau a momentelor
Lungimea excesivă a canalelor Bariere Umane fizice
semantice
determinate de factori interni
frica
diferentele de perceptie
concluzii grabite
lipsa de cunoastere
lipsa de interes
emotii
blocajul psihic
tracul
Ascultarea asertiva Asertivitatea
Pasivitatea
Agresivitatea Ascultarea
Activa
Totala
Empatica
Receptiva
Cu spirit critic
Auditoriu care:
Aplicatie! ascultaă activ
blocheaza comunicarea
ignora Aplicatie! Stiluri de comunicare
Joc
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