Kim Monday Virtual Librarian At-Large
+20,000 Students
4 campuses - 4 LRCs
Kim Monday:Virtual Librarian in Second life
The Plumbing
Email
Ping.fm
A Closer Look at the Components
A Closer Look at the Components
Personality
Graphical Development
The First Kim
Middle Development
Latest Development
A Closer Look at the Components
IM Chat
Email
Web Page

"You all make our lives so much easier."
"Thanks Kim!"
Feedback from Kim's Service Population
"Are you real?"
"thanks, ill definately look into that. i appreciate your help!!!"
"What's this service for?"
"Tulsa Community College betters its community through the intellectual achievement, creative energy, and responsible citizenship of its students, faculty, and staff by their engagement in teaching, learning, and service opportunities that transform and enrich lives. Tulsa Community College commits to innovative, flexible, and affordable public higher education that responds to a dynamic global environment."
TCC Mission and KIM
Innovation sparks our creativity and ensures that the hearts and minds of our students, faculty, staff and
administration are actively engaged in acquiring learning, increasing our knowledge, and leading the community forward.
Kim and Core Values
What is the Kim Monday Project?

Assumptions

Virtual Librarians Rock!
Social Software: force to be reckoned with
Jump first- assess later!

Committee Mash-Up 


Objectives:

Second Life Avatar
Social Media Persona
Embedded and branded virtual reference services
College Wide Information hub


Let's take a look at the numbers:


Fall 2009 Chat Reference
Fall 2009 Email Reference
Previous semesters
367 
80% Reference Oriented
October Highest Traffic Month: 114

40 

20 to all four
Kim In-World
Ambassador for TCC
Collaboration across divisions and schools
Creation of TCC campus
Reference and Orientation



Issues
Future Directions



Staff Buy-In
Schedule
"I've got enough to do in my first life thanks."
Griefing
"lookin' good baby"
On or off the desk?
Marketing
Flyers
Business Cards
Survey says
Nature is so wasteful because scattershot strategies are the best way to do what mathematicians refer to as fully exploring "the potential space."
Graphics and Personality
webpage
Meebo and IM
Social Software + Marketing + Outreach
26/38
Second Life

Safety Nets and Protocols
Code of Conduct
Privacy policy

User Policy