Social Media for Marketing and Communication What's new? PUSH PULL CONNECT pushing content out to audience allowing the audience to pull content to them facilitating social connections among audience TIME SPACE SOCIAL where is the content viewed? when is the content viewed? who views and discusses the content? it's about ...conversation ...connection ...collaboration SOCIAL MEDIA IS ABOUT CONVERSATION! ARE YOU WORTH TALKING ABOUT? Social media is NOT about just finding new ways to spread information Social media is about what you can GIVE NOT what you can GET WHO: who are your existing and potential audiences? smaller, narrow audiences WHAT: WHEN: WHERE: WHY: information, engagement, conversation temporal expansion, immediacy spatial flexibility, sharing what is the conversion? benefit/user motivation? Create content people want Let people consume it on their own terms Encourage conversation and discussion
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