Website Improvement 2
1. Liberate those search boxes.
2. Be human. Be whimsical.
3. Test.
1. User testing
2. Shining content
3. Way finding
1. top 5-10 things in your monthly statistics - improve
2. wording improvements  - materials? databases? 
3.  your database is showing - make it invisible
1. usability of opacs and databases
2. Lack of true single search
3. Promotional graphics that look like ads
Cell phone photo by Tony Mac via Flickr
Fairy Godmother Stained Glass Window in the Bibbidi-Bobbidi-Botique - photo by Loren Javier
The Long Wow
Unified 
Experience
?