trainer credibility
linguistic
lexis, grammar, phonology
discourse
language in use
interaction
intercultural
skills
knowledge
attitude
own culture
dealing with culture
patterns of discourse
presentations different

cause effect different

A I understand that you would like to make some changes? To the contract I mean?

B No, no, not at all. We want to make some changes to the project.

A Ye, but surely that means we need to have another look at the contract?

B No, no, otherwise we would be redrafting it every few days. It’s not flexible enough to handle the detail.

A Listen. A contract is a written agreement. Your company signed and my company signed. Now we both have to stick to it. To keep to it.

B Well I am very sorry, but the person who signed no longer works here. We will have to renegotiate the terms.

A What do you mean renegotiate? We already have an agreement.

B Yes, but the person who signed no longer works here.

A Ok. I have sent you the contract and the appendices. Do you have any questions?

B No. not at all.

A Well. Erm can I ask you a question? Have you read it? Normally we have many small points to discuss. For example, how what about the terms of delivery? And the terms of payment?

B Put it this way. We are happy to do business with you and your company. The details are unimportant. It is trust which is important. And we trust each other.

A But what you want is a completely new specification? I mean, we will need to get a lawyer and have a new meeting and everything. You know. To redraft the contract.

B No, no, not at all. There is no need to change anything in the contract. The goals are clear.

A But ... but this is a ... what happens if we have a problem? I mean that’s what contracts are for? Aren’t they? Shouldn’t we at least go through some of the key clauses? I mean.
 
B Let us talk about your next visit. When are you coming over? It would be good to take you out for a meal again. It’s been a long time.

intercultural 
relationship building
English as a lingua franca
needs 
linguistic
discourse
skills
attitude
knowledge
activities
cognitive
experiential
critical incidents
discussion
small talk
culture specific - culture general
role-plays & simulations
workplace context
lexis
grammar
phonology
Visit my blog for a copy of this presentation
http://englishfortheworkplace.blogspot.com
language in use
interaction
context shaping and context renewing
contracts
genre
High context
Low context
a meeting
case study
Help my learners need English to work in Asia
Evan Frendo