Big Ideas 2021: How to engage in online meetings

Audio Transcript Auto-generated

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  Hey, guys, Jessica Chen here.

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  So when we think about the year 2020 we're going

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  to remember it as the year where remote work became

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  front and center for a lot of businesses.

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  But what's the big idea for 2021?

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  Well, I predict in 2021 companies are not only gonna

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  have adapted to remote working, but they're going to want

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  to level up how they engage with others on video

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  remotely. Companies like Facebook, Twitter, Shopify They've already announced that

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  working remotely will be permanent in some capacity in their

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  business. So even if you are back to normal, if

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  you're engaging with other businesses that are still remote, you're

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  still gonna have to jump on a video call with

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  them, which means for you you're still going to need

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  to learn how to communicate well on video.

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  So here at Seoul cast media, we teach people exactly

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  this. We teach them how to develop that executive presence

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  and public speaking skill on video.

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  So I'm very excited to be here on present with

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  you today to teach you what you need to know

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  to engage and better engage with others in online meetings.

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  So I'm going to talk with you about today is

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  the three things you need to know when it comes

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  to online meetings.

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  And these are the three things.

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  What do you do when you are leading a live

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  discussion? What do you do when you're giving a presentation

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  and what do you do when you're in these one

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  on one online meetings, and depending on the scenario you're

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  in, you're gonna want to think about it a little

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  differently, So let's dive into it.

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  The first scenario you may find yourself in in these

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  online meeting is used leading a live discussion, meaning there

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  are tons of people on this live call with you.

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  So what do you dio?

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  Well, the challenge that you may find yourself in this

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  situation is that it's hard.

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  It's hard to get people to participate.

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  It's also hard to keep things productive and engaging because

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  there's just so many people.

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  But what can you dio?

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  Here's some solution.

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  The first thing you want to think about is establishing

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  rules in queues, so this means if you're the one

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  that scheduling this meeting, you letting everybody know.

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  Hey, if you have a question, just wave your hand

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  in front of the camera, and that's a signal, a

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  cue for everybody to know that you have something to

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  say instead of chime in and talking over the other

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  person. Create an agenda to keep things on track.

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  If you know what you want to talk about in

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  this meeting, writing it down and sending it out to

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  everybody prior to the meeting not only will allow people

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  to make sure that they're staying on track, you are

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  also able to stay on track because you're following an

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  agenda. The next thing is your Q and A submission.

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  So sometimes people don't say much.

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  They don't participate in these meetings because they don't know

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  when they should chime in and ask the question.

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  But if you ask them to submit their questions prior

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  to the meeting, you can ensure that their concerns and

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  their questions will still be addressed, asked pointed questions.

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  So what this means is, sometimes people are afraid to

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  say something, But if you are the one leading this

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  discussion, it is perfectly fine for you to say, Hey,

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  John, what do you think?

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  Hey, Betty, what's your thought on this?

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  The D I s intention.

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  That means if you're scheduling this live discussion, make it

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  crystal clear why this meeting has happened.

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  What's the outcome that you want to achieve?

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  Are you trying to get a decision?

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  Are you trying to get everyone's feedback or are you

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  trying to get people's input?

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  Be very clear about that early on, but ultimately, it's

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  all about putting.

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  Your moderator had on taking a proactive approach, ensuring that

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  the meeting is staying on track and that everyone isn't

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  as engaging the best they can.

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  The next thing you're going to find yourself potentially in

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  is scenario to you are giving a presentation.

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  The challenge with this is, well, it's hard for people

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  to retain information because you're the only one talking and

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  talking and talking.

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  It's also challenging for you to maintain that continuous energy

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  when you're presenting because you can't see anybody.

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  It's also hard to keep their attention, because again, you're

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  the only one talking.

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  So what are some solutions in this type of video

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  scenario? Interactions via things like poll pulling up poles in

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  the middle of your public speaking or your presentation is

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  a great way for people to pay attention to you

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  again. The second thing is leaving room for discussion with

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  pointed questions because you're the only one talking.

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  People are still gonna have questions, so make sure that

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  you always leave room at the end 10, 15 minutes

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  toe ask and address anybody's concerns.

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  Share the take away up front and at the end,

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  and because when it comes to presenting, you're just throwing

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  a lot of really good information out.

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  But it's still hard for people to remember, so making

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  sure that you're clear about it at the beginning and

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  tying it back at the end is a great way

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  for people to be like.

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  That's right.

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  That's what Jessica was talking about, and that was the

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  most important part about her presentation.

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  Next is your visual and auto variety basically means, because

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  when we're talking on video, oftentimes we're just a small

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  box on the screen or it's really hard for people

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  to see you.

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  So you want to use your tone of voice to

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  make sure that you are engaging them in the process

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  tag team collect and compile questions.

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  So if you're presenting and you want people to ask

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  you questions but not have them ask the question as

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  you're presenting que them and say, If you have questions,

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  drop it in the chat function and have your colleague

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  compile the question.

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  So once you're done, you could be more succinct in

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  answering their concerns.

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  But ultimately it's keeping your slides simple and utilizing your

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  body language and your tone of voice.

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  So that means think like a radio deejay.

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  Because radio DJs have a lot of different inflections.

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  They have changes in their rate of speaking, you know

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  their tone and that strategic, because that's what keeps thes,

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  um, public speaking presentations engaging.

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  So you have to think that way as well.

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  The third scenario you may find yourself and in these

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  online meetings is the one on one meetings.

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  The challenge is it's sometimes hard to look at the

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  speaker because you're just focused on you seeing yourself on

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  the screen.

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  Thea other challenge is building that trust in connection with

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  the other person because, hey, yeah, we're not there in

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  person with them.

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  So system solutions to this is you always want to

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  think about, if you can, to pin the other person's

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  video when you're in these one on one meetings so

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  that when they're talking or when you're talking there, still

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  the ones taking up your screen and so you can

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  focus on them.

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  The other thing you want to think about is leaving

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  room for small catch up to build that connection.

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  Yes, because we're not able to be there in person.

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  It is harder, but that doesn't mean we cannot engage

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  in small talk of how things are going to again

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  build that report that's needed in any sort of interaction

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  with folks.

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  The other thing you want to think about is reiterating

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  your clear objective.

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  If you're scheduling this one on one meeting toe, also

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  be clear.

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  Hey, we're jumping on this meeting because I wanna accomplish

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  us making a decision.

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  I want to get your input.

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  I want to get your feedback.

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  Being very clear about that can ensure that your online

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  meetings are engaging but ultimately just remembering impressions.

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  They're always being made.

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  So even if you're in this one on one meeting

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  with somebody that you already know, just always remember to

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  bring your best foot forward for that 30 minutes or

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  one hour meeting.

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  And once that meetings over, you can relax, but just

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  remember that impressions are still being made, and when you're

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  on video, that doesn't make a difference either.

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  So when it comes to online meetings remembering the three

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  scenarios how you can lead a discussion, how you can

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  give a presentation and how you can better enhance your

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  one on one meetings thes air, the three things you

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  always want to think about and how you should adapt

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  to that scenario ultimately it matters in 2021 because I

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  believe companies are wanting toe level up there online video.

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  So for you, you also want to think about what

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  you can do to strategically position yourself to not only

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  develop that executive presence on video, but to really become

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  a really good leader when it comes to video calls.

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  So I want to just thank Prezi for inviting me.

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  Thio, give this presentation for you guys to teach you

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  what you need to know to better engage in these

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  video meetings.

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  I think this is the big idea for 2021 I

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  hope you think so, too.

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  If you have any questions, feel free to reach out

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  to me.

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  You could always connect with me on LinkedIn.

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  I'm very active on Lincoln.

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  I always talk about communication strategies.

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  You can find me by typing in my name Jessica

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  Chen or soul cast media.

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  Thank you so much for listening.

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  I will connect with you guys soon.

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  Bye.