Credit Human Mobile Banking Presentation

Audio Transcript Auto-generated

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  Hello and welcome to the credit human mobile banking training where we dive

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  into the importance of bridging the gap between technology and financial health.

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  At the end of this training,

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  you will be able to grasp the importance of how the new mobile upgrade

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  encourages members to be more active and seize control of their financial health.

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  We will be going over the benefits of mobile banking,

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  how empowering our members with online banking tools and resources,

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  build credit union trust, how the trust creates a standard to encourage active use

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  and highlight the tools and resources at their fingertips.

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  As consumers shift towards companies that support sustainability platforms.

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  Mobile banking helps manage a person's environmental impact.

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  Members are increasingly vocal about their

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  interest in embracing purpose and sustainability.

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  Member empowerment is a member's ability to manage functions that custom

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  fit to their expectations with a position to make informed choices,

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  information through notices and alerts transparency through financial health

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  support and control through an enhanced mobile banking system.

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  All support member empowerment

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  Stressors are present in many different aspects.

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  Long wait times, traffic and conflicting availability.

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  91% of smartphone users are within reach of their

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  devices putting control in the hands of the members,

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  eliminating stress

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  knowledge is key

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  with banners and alerts,

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  communicating vital information about account safety and

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  financial wellness opportunities to those in need.

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  Trust is chartered

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  and member retention is established.

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  Members can sometimes view traditional banking as a chore

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  convenience factors that exist within the mobile banking platform,

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  encourage members to conduct financial transactions at home help.

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  Members with the setup process and with a few clicks they are able

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  to get many of their banking two DUIs crossed off their checklist.

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  This allows more time while in a location for member relationship specialists

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  to identify key areas of opportunity

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  for financial health education.

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  Accessibility factors include

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  skipping the line with mobile check deposits,

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  turning on location services to locate the nearest location. A. T. M. I. T. M.

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  Are all point kiosk

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  access to a spanish version for increased reach and communication.

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  Access to card control to easily lock and unlock their debit cards to secure funds

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  set. Travel notices to remain worry free while on trips and vacations

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  and choosing a custom fit accessibility profile that tailors to individual needs.

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  Mobile transactions can be performed at any time

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  of the day from the convenience of their home

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  by encouraging savings goals,

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  publishing articles on financial health and accessing the credit,

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  human financial health quiz.

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  Members can analyze where they are on their journey

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  to recovery and resilience tracking systems like the financial health snapshot

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  and spending forecasts will put money management into members hands.

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  These systems utilize deposit and spending data to give

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  the member a tailored view of their budget.

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  Pre approval offers,

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  help increase awareness of the financial

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  options available to members as a consumer

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  providing members with access to their credit score supports the credit human

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  mission of building and maintaining financial

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  slack with their score readily available.

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  Members can stay proactive against fraud errors and

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  take the actions needed to improve their score.

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  Members can access their account information at any time from anywhere.

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  This adds convenience because they don't have to rush to

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  a location before it closes or wait in line for transactions

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  by turning on balance alerts after each transaction or after hitting a

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  paycheck allowance encourages healthy spending habits

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  by preventing reliance on overdraft protection,

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  utilizing systems like the cash flow monitor. Members

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  can create long term goals by studying and tracking how their money is spent,

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  linking accounts across institutions can simplify money management.

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  For example,

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  it can make it easier to transfer funds between accounts

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  in an emergency or set up regular deposits over time

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  by enabling the ease of opening various products.

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  Opening new shares can take less than the amount

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  of time needed to drive to the nearest location.

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  In today's competitive financial institution landscape the companies

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  that offer the most convenience to its members leads

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  efficient tools include

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  reviewing past statements,

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  paying bills through person to person transactions or setting up auto pay and never

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  worrying about the possibility of a physical check getting lost in the mail,

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  personalized configurations that allow for projected interest

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  rates on credit cards and auto loans,

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  putting the member in the driver's seat of their journey.

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  Members can get approved for up to $500 with a Q money loan

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  exclusively offered through mobile banking

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  approval and deposit happens within minutes to

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  aid members in times of unexpected emergencies.

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  Mobile banking also offers longer tail conveniences

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  such as the ability to go cashless

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  paying with cash is not as efficient as an electronic transaction.

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  Electronic transactions are more secure.

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  You members can track what happens with their transaction,

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  allowing for better money management

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  and use of financial resources

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  with fingerprint, I. D. And face recognition.

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  It's simpler than ever for members to log in and access their account.

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  Help members add widgets and bypass login to give

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  members balances added right to their home screen.

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  The power is in their palm.

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  This concludes the credit human mobile banking guide to

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  bridging the gap between technology and financial health.

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  Digital banking offers a host of important benefits

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  for members that can make their lives easier

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  and help them be better stewards of their money.

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  We hope to see you implement these vital tools

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  and newfound connectivity to strengthen the mission of financial slack

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  and strike the right balance between the human element and digital automation.