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    one of the most obvious problems experienced by Raleigh and

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    Ross employees was unethical behavior.

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    This was a result of the intense sales environment and

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    contests the rewarded specific activities, such as multiple items sales.

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    This strategy might have been effective in the short term

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    for gaining revenue, but it was at the expense of

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    ethical conduct, and it led to undesirable behavior such as

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    sharking. The sharking epidemic permeated sales floors across rally and

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    Ross stores as managers continued to reward this type of

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    behavior. This was demoralizing, de motivating and derailing all at

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    once, but because store managers or owners were held to

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    the sales per hour metric that we're willing to overlook

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    this as the ends justifying the means.

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    Sales Associates to were willing to participate in this sharking

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    behavior and other selling activities that were often unaccounted for

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    anyway because the stakes were so high.

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    If they didn't meet their quota, their hours were cut

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    and it was almost impossible to recuperate.

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    Those losses