PD Inspiration guide

Audio Transcript Auto-generated

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  Hi there.

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  My name is false rumors and in this video I

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  will be introducing processes having to you.

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  So now what is process designed?

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  According to me, I said this according to me, because

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  purses on can be applied in different ways.

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  So this video is all about the way that I

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  see it and I like to put it to practice.

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  So person to me is a process based approach.

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  This contrary to a trip more traditional problem solution approach

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  where you usually see the problem solution approach.

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  You have the challenge and people start to find a

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  solution for it.

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  But processes on your focus more on the way towards

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  the solution.

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  So you work together with different people without really having

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  the angle completely clear at the start.

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  So throughout the way, you will eventually find the end

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  goal and maybe even more things.

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  Eso I believe that using protest zone is a more

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  enduring and lasting way off dealing with challenges s 02

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  very important things.

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  Personally, for me within pros design is that you have

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  to be able to work together, so it's not going

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  to be me helping you solve a challenge No, it's

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  going to be me and you together with other people

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  from the organization, perhaps working together to eventually deal with

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  the challenge and find the best fitting solution for it.

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  So in order to do this, I ask trust and

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  time. These are too valuable aspect of it trust, because

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  I am going to have a different approach.

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  So it might seem or striking in the beginning on

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  dhe time, because it is probably going to be more

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  time consuming because we're going to dive in a little

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  bit deeper than you usually would with a traditional problem

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  based approach.

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  So before I ask you to have this trust and

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  faith in me, let me tell you something about me

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  as a person.

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  So who, my, according to myself, I'm a curious person,

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  honest and trustworthy.

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  So I'm curious because I always want to know exactly

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  what's happening in the organization.

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  So to find out what people tell you, how people

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  see different things, how people perceive things, so I'm going

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  to have conversations about this.

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  I'm going to find this out because I believe that

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  it's off added value for every challenge within a company

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  or organization I'm an honest person.

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  I value this very much, and I asked this back

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  from other people as well.

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  To be honest with meat so month and you can

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  expect from me is that I'm going to be open

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  and going to communicate you exactly what I feel.

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  This might not always be easy because it can be

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  a little bit hardest fell, but at least I'm always

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  going to be honest.

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  So that's something that you can rely on.

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  Also, I'm trustworthy.

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  I you can tell me your deepest, darkest secrets, Let's

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  say and I will keep them to myself.

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  So the company's how companies issues that might emerge in

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  the challenge.

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  I will not put them on the streets.

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  So this is how I see myself.

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  I think it's also important to show you hear what

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  others think off me, who other people who were to

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  get whoever together with so other people say that I'm

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  empathic and that's for a leader and I'm authentic, and

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  I do see myself in all these characteristics.

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  So yeah, these are things that I'm going to bring

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  towards inside your company when we work together.

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  So all this is, um, interesting about me.

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  But now what have I actually done already?

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  So let's talk a little bit about your experiences that

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  I created throughout the years within process design.

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  So they're all a little bit different, so I'm going

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  to start with surgery, which is the longest process.

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  I've been enforced with, um, surprise a care facility and

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  throughout almost a year time, we've helped them to bring

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  their new way off, working to spread it throughout the

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  region instead of only surplus.

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  So this has been a very long project involving many

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  different stakeholders.

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  But having super areas my clients personally, has been a

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  huge rollercoaster off experiences, but eventually very valuable, and also

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  for me, as a process designer, it gave much inside

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  off how people can work together from different organizations.

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  So it was very insightful for me.

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  So continuing to break for which is an initiative that

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  I did with fellow students off the performance Torrey of

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  Social Innovation Studies, where for two years in a row

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  we went on a week in event with seven people

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  each day, visiting Difference Company and organizing a creative session

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  for the full day about a certain topic or issued

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  ahead. So you can say that I've done there 14

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  sessions in 14 days, which have all been very inspiring

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  in the picture.

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  You can see one that we did for the defense

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  organization in the north off Netherlands, where they had to

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  merge together.

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  So it was all army men basically there, which has

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  been a valuable experience as well.

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  So a different type of experience was the Emmaus Malaysia,

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  where I worked together with high school students in order

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  for them to find a fitting fitting education when they

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  graduate, so to find what they actually like to do.

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  So this was a workshop all about their intrinsic motivation.

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  It was very interesting as well.

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  And I've done three sessions that's really produce with the

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  volunteers off produce, which is, ah, charity organization.

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  So all the volunteers their day want to have a

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  say in how things are organized because they are at

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  the end of the day of voluntary and they just

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  want to have a voice.

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  So here we gave them a platform to speak up.

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  Eso I facilitated difference conversations with multiple off the volunteers,

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  and this was eventually going to very valuable outcome.

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  No So how do I work?

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  Well, first, this could be you possible clients.

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  You might have a challenge.

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  So you want to have this fixed?

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  But I like to do in the beginning is find

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  a question behind the question.

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  So I would use 500 questions under different techniques to

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  find the underlying issue which could be there.

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  Or maybe it's not there, but to reform.

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  You reframe the question that you initially come to me

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  with afterwards.

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  I like to use appreciative enquiries, design choices.

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  So this means to ask the following questions.

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  What gives life, How do we do inquiry and who

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  are we going to engage?

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  So with this last question, we're going to put together

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  a possible team off other people as well.

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  And then we saw with transformative scenario planning we already

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  started because there is the five seed.

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  So you start with the team, then you go through

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  the observation face afterwards to continue with the possibilities face.

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  Then you might find out what needs to change, and

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  eventually you're going to actually implements that change.

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  Now, this could be a way of working, though each

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  challenge might be in need of a different approach.

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  So that's why it's difficult to explain exactly the path

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  that we are going to go through together.

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  But one thing I know for sure is after these

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  possible steps, you might come to a solution.

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  But the solution is another stepping stone to something that

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  could be even better or bigger.

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  So I believe that it's an ongoing process and away,

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  off thinking off, approaching challenges that is non stop, and

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  that's never gonna end.

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  And I believe that that's the beauty off it as

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  well, because as an organization or as a company, I

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  believe that you are always in motion.

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  You're constantly on the move, so you have to to

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  better than mine and to be pre act proactive in

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  this. So what, I wonder now is, Are you ready

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  to jump in?

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  Are you ready to have faith patients on open mind?

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  Oh, and creativity eso That's the solution so that we

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  can to get a find a solution to a problem

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  you didn't know you had and a sustainable and durable

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  solution, and I do this at a better rate than

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  expensive consulted consultancy agencies.

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  So if you are enthusiastic now, please contact me.

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  Um and hopefully we are going to be able to

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  work together in the future.

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  Thank you for your attention and maybe we meet again.