Transcript: LILY MARTIN Miami Operations What would you be doing if you didn't work at Cigna? BRANDON HARVATH Global Service Operations; The Americas Brandon Harvath What would you be doing if you didn't work at Cigna? What would you be doing if you didn't work at Cigna? What would you be doing if you weren't working at Cigna? BRIAN has been with Cigna for 13 years, joining as a Financial Analysis Manager in 2001. In 2008, Brian transferred to CGHB where he spent two years as Financial Controller for the business. In 2010, Brian moved into Global Service Operatons as Manager of Client Services. In 2012, Brian rotated into his current role as Manager of Claim Operations. Prior to joining Cigna, Brian worked in a numer of Financial Management and Accounting positions in both the Health Insurance and Mutual Fund industries. Brian earned his Bachelors of Science degree in Finance & Accounting from Albright College and later earned his Masters of Business Administration from Widener University. Pravina Brahmbhatt SHELLEY leads our implementation and inspection functions for the Americas Service team. Shelley has more than 20 years in the health care industry. In 2000, she began her career with Cigna. Shelley joined Cigna Global Health Benefits in 2006 as a Client Manager in the Central Region. In her most recent role, Shelley maintained Cigna Global Health Benefits' largest, most complex clients, resolving concerns and strategizing product and service solutions. NANCY CANTU Contact Center Operations What would you be doing if you didn't work at Cigna? NANCY has previous experience with Citi where she was their director of the North America Consumer Complaint group. With more than 20 years of call center and operations expertise, she led and developed customer concern strategies and insights to help position the company to predict and implement preventative solutions. Paul Rubin Brian has scaled Denali on three separate occasions and is the first and only person to process a claim at the summit. Shelley Wade BRANDON has been with Cigna for 4 years. Prior to joining Cigna, Brandon was with Independence Blue Cross serving as the Senior Director responsible for Operations Strategy and Support. He also spent 11 years with Bank of America serving in various finance and operations roles and has his BS in finance. PAUL has been with CGHB for 2.5 years leading the Eligibility/Billing teams in Wilmington and Visalia. He has 20+ years of experience in managing Accounts Receivable in various industries with increasing complexity. Paul has a Bachelor of Science in Marketing from Pennsylvania State University and an MBA in Finance/Management from LaSalle University. SHELLEY WADE Pre-Sale & Implementation Nancy was the first person to route and successfully take a Boeing customer call from the moon. LILY has been with Cigna for over 9 years. Overseeing the claims team, communications team, and hospitalization team in the Miami office--which service the regions of Latin America, the Caribbean, Canada, and the USA. (For such customers as the United Nations and WorldBank.) Prior to joining Cigna, Lily worked for a number of international medical insurance companies, and has more than 15 years experience in the international healthcare administration field. BRIAN BRICK Claim Operations What would you be doing if you didn't work at Cigna? Nancy Cantu PRAVINA leads our benefits and contracting team, as well as our team of Client Advocates. Pravina has held multiple roles within Cigna Global Health Benefits including positions in underwriting, client management, and most recently managing the North America clinical operations team. She is a graduate of Drexel and holds a degree in Finance. What would you be doing if you didn't work at Cigna? Lily Martin Brian Brick PRAVINA BRAHMBHATT Client Advocacy, Benefits & Contracts PAUL RUBIN Premium Billing & Eligibility
Transcript: Use word template Online (eg: Canva) publisher Handmade Large poster board Printed images Write or type out info Online/digital Canva PowerPoint (1 slide Landscape) Your Task... TODAY What Does Melbourne offer? Melbourne on offer You need to include Marking Rubric Include Maps How to create a brochure Poster Poster Continue creating your poster/brochure Group Check-ins Brochure
Transcript: What is Power Point 2007? PowerPoint is one of the simplest computer programs to learn. It is the number 1 program used worldwide for presentations. Getting Started in MS Powerpoint Start PowerPoint by either of two methods: Go to the Start menu. Choose Programs and then click on Microsoft PowerPoint. Double-click the icon of any PowerPoint document. When you double-click a PowerPoint document, PowerPoint opens with the document already loaded. Parts of MS Power Point Placeholder Click Insert on the Tab Menu Click Word Art and choose the desired format of the word art Activity Create a Power Point Presentation consisting of 5 slide about the beautiful places in the Philippines. Thank you for your attention MS Publisher Microsoft Office Publisher 2007 is the business publishing program that helps you create, design, and publish professional-looking marketing and communication materials. Steps in opening MS Publisher Click Start button and click Publisher. Double click from the desktop. A brochure is an effective means to provide information about your company's products and services. Microsoft Publisher's brochure feature allows you to design a customized brochure with text and graphics using similar commands as Word. Brochures are one of the major parts of a business promotion plan. For promoting services, products or ideas, brochures are a very effective marketing tool. Steps in creating a brochure Open the MS Publisher Click Brochure Choose from the list of designs/template Click create Start editing the template. Parts of brochure Name and Logo Slogan Brochure Cover Main Text Contact Information Activity Create a brochure about the business you want. THANK YOU AND GOD BLESS
Transcript: huddle Mrs. Rossi huddle to crowd together crowd huddle separate
Transcript: alcohol awareness Click to edit Consequences consequences Consequenses How to get help 1 Step 1 2 Step 2 3 Step 3 Business Plan! Saying "no" strategie health risks Who Will Help You?
Transcript: *When GERD is the case, medical prescriptions are prone to be involved to reduce the reflux which causes laryngitis You may need speech training if the cause of your laryngitis is by the way you talk or sing, which can also lead to other vocal cord injuries that require surgery. This is usually only when you have chronic laryngitis. Long and short term effects Laryngitis is a common and unimportant illness which doesn't largely affect your voice Causes What is Laryngitis? Symptoms avoid upper respiratory infections drink plenty of fluids avoid alchohol and caffeine avoid throat-clearing minimise virus transmissions (keep hands clean) sleep (for overall health) soreness in neck hoarse voice mild fever cough sore throat swollen neck glands Fortunately it can be treated without a doctor's help. Treatments throat lozenges help reduce the pain but doesn't stop laryngitis altogether; when taking lozenges, avoid using your voice. There are two types of laryngitis: acute and chronic. The difference is that chronic lasts longer and may come back over time with permanent dammage to your throat. generally, to prevent laryngitis, all you have to do is maintain your vocal health (sing and talk properly, don't overuse your voice, avoid smokers and smoking etc.) and overall health but here are some extra tips: Long term When the vocal folds are inflammed, they affect the vibrations which create the sound turning it into a frog like croak when you have laryngitis Sources: -http://www.mayoclinic.org/diseases-conditions/laryngitis/basics/definition/con-20021565 Dec 14 2014 -http://www.medicinenet.com/laryngitis/page2.htm#what_is_laryngitis http://www.patient.co.uk/health/laryngitis-leaflet Dec 15 2014 http://www.webmd.com/cold-and-flu/tc/laryngitis-topic-overview Dec 15 2014 http://chealth.canoe.ca/channel_condition_info_details.asp?disease_id=79&channel_id=2014&relation_id=94798 https://mywiserhealth.com/respiratory/laryngitis/learn/ Dec 16 2014 http://www.healthlinkbc.ca/healthtopics/content.asp?hwid=ue5046 Dec 17 2014 http://www.emedicinehealth.com/laryngitis/article_em.htm Dec 18 2014 http://www.scienceworld.ca/why-does-laryngitis-make-me-sound-frog Dec 18 2014 Short term The causes for Laryngitis is anything that irritates your throat: smoking vocal abuse overuse of voice allergic reaction cold or flu dirt, dust (GERD) an acid reflux from your stomach that burns your esophagus inhaling chemical fumes excessive alchohol use cancer thyroid inflammation viruses Effects are usually harmless runny nose neck pains pain in swallowing dry throat raspiness croaking difficulty breathing difficulty swallowing speak quietly but don't whisper don't clear your throat use a vaporiser or humidifier drink plenty of fluids stay away from smoke vocal rest (unnecessary) acetaminophen or ibuprofen to handle pains Vocal Health -Laryngitis Prevention Laryngitis is an irritation which leads to an inflammation in the larynx or "voice box" and causes a person to lose their voice. Did you know? loss of voice hoarseness difficulty speaking uncomfortable irritable throat It may also be a part of a more widespread infection such as tonsillitis or a cold The most common symptom of early mild ‘irritative’ laryngitis is a feeling of postnasal drip with chronic throat clearing due to a sensation of secretions in the throat. Read more: http://www.netdoctor.co.uk/diseases/facts/laryngitis.htm#ixzz3MJEqnPRd Follow us: @NetDoctor on Twitter | NetDoctorUK on Facebook
Transcript: Description. Your description paragraphs must be written in proper English, your sentences must be complete, and spelling must be accurate. Yes, Ms. Donegan does not teach Language Arts, however, you are in 7th grade and I expect each of you to show me how well you can write! Description. The format for your pictures/maps/diagrams and text should be creative. Section 4: Title Description here. Each description must be 1-2 paragraphs long. You are writing as if you are a travel agency persuading people to come visit medieval Africa. Although there is a lot of flexibility for this assignment, you must remember that you must include CONTENT related to what we learn in class. Meaning, use your class notes and textbook for information that you will want to include. picture map diagram Section 2: Title Travel slogan Here Picture This slide is suppose to be creativly formated to grab the attention of the reader. On the example that I provide, I used this slide as an opportunity to incorporated key words and pictures to grab the attention of my audience. Created by:______ Period:__________ Travel Slogan (something catchy) This slide must have at least one picture. This slide should only have short words/phrases and should not have lengthy details about the travel destination. Remember, we are trying to grab our readers attention and convince them to come to Africa! The section title is your choice. You are required to have four sections in your travel brochure. Each section must have a title, a picture, and a description. Each section title/topic must be related to what we have learned in class. For example, we have studied GEOGRAPHY, so that might be a good idea for a section in your brochure. Also, the format is up to you, just make sure that you include what is listed above. Create a Travel Agency name Picture Map Diagram Section 3: Title This should be your first slide of your brochure. References Section 1: Title Template Picture Map Diagram Use Correct Format. Websites: Easybib.com is a helpful resource Pictures: Picture Map Diagram Creative Title for Travel Brochure
Transcript: Overview Brochure Inserts Insert topics: Health care reform Focused networks Cost stewardship Financial stability Employee Choice Health Savings Account Total Benefits Solution Member services Awards myRegence.com Regence RX PowerPoint slides and templates Battle cards Media assets Deployment Mobile devices Web portal Spark The system: Folder Plan-specific brochure ASO plan-specific user guide Inserts PowerPoint slides and template Battle cards Media assets Deployment Phase 2 inserts Ease of doing business EGWP ASO reporting Employer center Wellness outcomes and ROI What it means to be a member Life of a claim Defined contribution Cambia community impact Ongoing engagement HUB calls Spark page Marketing is listening email Let's recap Create relevant content. Develop flexible tools. Help sales WIN. Regence Sales Enablement Tools TRAINING The System
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