Transcript: Advancements/ Upward Mobility Passion for people Great Salaries Job security Where do you want to go? Ranked 210th by Fortune 500 Magazine Ranked 71st in the 2011 Best Companies to work for Survey. Serving our World: Creating economic opportunity while respecting our environment Thanks! Come discover our World! Who we are WWW.MARRIOTT.COM Marriott is your Career Destination Begin your journey! Careers: Find your World 1100 managed properties 18 different brands locations in 65 countries Diversity and Inclusion: Our Spirit to serve a diverse World Wouldn't you love to see the World?
Transcript: sites Marriott hotel and restaurant cost of stock 67.75 over 697,000 rooms hotel and restaurant no mission statement but they want to be the #1 hospitality company in the world known for hotel and recognized for their values and spirit to serve Marriott began... in 1927 on the east coast hotel and restaurant Marriott then.. Marriott now news changes their look to a more sleek and modern look named Thialand's leading serviced appartments add 200 hotels over the next 3 years worldwide growth Plans http://www.marriott.com/default.mi http://en.wikipedia.org/wiki/Marriott_International created by... bestfriends Payton Walrod and Peyton Schoch interesting things about Marriott...
Transcript: Energy conservation Water conservation Solid waste management Hazardous waste management Indoor air quality Building infrastructure Land use Environmental management Local restaurant dinner delivery Buffet breakfast, complimentary Complimentary Evening Social Grocery Shopping Service Daily dry cleaning pickup and delivery On-site parking: $12.00 daily Fitness center Gym and swimming pool at the YMCA Late night dining Selected wines and Cocktails Minutes away from attractions in London Downtown 116 suites 4 different suite types Pet friendly Natural Light Morning newspaper Complementary WiFi Bangkok Pad Thai Facilities & Packages Facilities & Packages Suites & Amenities Meeting Options Out & About Green Initiative $169/night Family and business style restaurant Menu features cuisines from Mediterranean countries Weekly events and entertainments One Bedroom Suite $234/night $244/night Facilities & Packages Dinner your way $169 - $309 CAD Pamper your self $249 - $359 CAD $164/night Out & About Moxie's Grill AROMA Meetings Options Marriott Residence Inn Family style restaurant Gluten free food Unique blend of South East Asian food Online ordering available Suites & Amenities Studio Suite Marriott Senior Discounts Corporate / Promotional Code Government & Military AAA/CAA Marriott Rewards Agenda King Meeting Room Natural lighting 50 people capacity High speed internet Full catering service Executive Suite Green Key Two Bedroom Suite
Transcript: Strong international presence and global expansion Market Strategy “Hotels Turn A New Leaf As Buildings Rises” /October 16, 2014 “Why Marriott is slowly expanding in international markets”/October 15, 2014 “Must-know: Marriott’s revenue and net income”/ October 15, 2014 “Courtyard by Marriott Puts Some Play Into Your Stay”/October 6,2014 “On the Road: Marriott Rewards Named "Best in Business" in Travel + Leisure and Fortune Survey” /September 30 ,2014 “Autograph Collection To Add Stunning New Locations In Switzerland & Spain/ September 9,2014 “How Will Marriott International (MAR) Stock Be Affected By The Company's Expansion News?” / September 8, 2014 18 Different Brands Marriott Hotels & Resorts JW Marriott Hotels & Resorts Renaissance Hotels & Resorts EDITION Hotels Autograph Collection Courtyard AC Hotels by Marriott Residence Inn Fairfield Inn Marriott Conference Centers TownePlace Suites SpringHill Suites Marriott Vacation Club International The Ritz-Carlton Marriott Executive Stay Marriott Executive Apartments Moxy Hotels Protea Hotels Ratio Quality of Service Marriott vs Starwood Positioning Opportunities Global expansion Sustainability Financial News By the end of this year Marriott will have doubled its distribution in Africa to 23,000 rooms Symbol: MAR Stock Exchange NYSE Current Trading Price: $67. 02 How it Started! 1927-1956 It began with an A&W root beer stand in Washington D C. 1957-1985 Marriott shifts into the hotel business in 1957 1986-2011 Marriott International broke new ground in its quest to become the #1 hospitality company in the world. Swot Analysis Strong E-Commerce presence and innovating Marketing technology. Marketing Scope of Operations Future Outlook Starwood- 1,200 in 100 countries Hilton- Ten brands, 4,100 hotels, Hyatt- consisted of 549 properties. Marriott-3,900 hotels in 72 countries Timeshares and Vacation Rentals Mid scale and Luxury hotels Extended Stay Hotels Luxury Home Bedding 3,900 Hotels in 72 countries 85 years of service 325,000 Employees world wide 18 different brands Strong focus on quality guest services and guest empowerment Global Outreach Strengths Consistent Management throughout all properties even franchised Revenue Management Marsha Guest Satisfaction Survey 18 brands Expanding global pipeline Award winning guest loyalty program 13 billion in annual revenue 2013 Partnerships with OTA sites like Expedia Social media presences on networks like Instagram and LinkedIn Marriott Threats Terrorism Funding Political Parties Competition Against themselves Product: Marriott has developed a vast line of hotel brands and has expanded beyond traditional lodging and has reached global recognition for its production of not only quality service, hotels, resorts and timeshares but home goods as well. Price: Pricing is relatively consistent and based on company brands which target specific consumers. Having a diversified portfolio allows Marriott to reach a wide variety of consumers from many economic backgrounds. Place: Established in 1927 as a root beer stand in Washington D.C Marriott has exceeded well beyond initial expectations and is now a globally recognized company with more then 4,000 hotels in more then 60 countries. Promotion: Strong marketing efforts and E-commerce Marriott Weaknesses Demand for LEED certified buildings Long work hours Employee empowerment Products & Services Stock Analysis Marriott anounced that by the end of 2017 they are planning to add 1,300 hotels world wide.
Transcript: 7 years with the company 31/2 years in Event Services Event Coordinator at Washington Marriott Wardman Park Event Manager at Regional Sales Office Event Manager at Marriott Crystal Gateway Marriott 2 Interviews Short term career goals Long term career goals 4000+ Destinations 78 Countries 18 Hotel Brands Globally Known... Washington Marriott Wardman Park Imani Finley Areas of learning... Coordinating with other departments Venue managed events vs. Client based events Matching client needs to venue capabilities Ashleigh Abney Reflection... Where it all happened...
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Transcript: Other Interesting Facts Products and Related Services Target Market Marriott ranges from limited service to luxury hotels. This is a quote from the Global Diversity Officer about their stance on how to run their corporate business: “We strive to create an inclusive environment where the talents and unique ideas of 300,000 associates at our managed and franchised properties worldwide can flourish. When our associates feel respected and valued, we know that they’ll make our guests, suppliers, owners, and franchisees feel the same way too. This is more than a philosophy—it’s a strategy that works.” – Jimmie Paschall, Global Diversity Officer http://www.marriott.com/default.mi Competition In the 1930's Marriott started out as a 9-stool A&W Root Beer Stand called, "The Hot Shoppe" by J. WIlliard and Alice Marriot. Management and Organization Marriott Hotels History Over time, "The Hot Shoppe" became a popular food site and expanded throughout the country. Marriott has several different branded hotels including: Luxury Collections Lifestyle/Boutique Signature Select Service Extended Stay Sources The headquarters for Marriott is in Bethesda, Maryland. J. Williard Marriott is the CEO http://www.hoovers.com/free/co/burn.xhtml?ID=56078 THE END Industry Analysis Marriott's competitors: Accor Hilton InterContinental Marriott is run by an echelon of executives and employees. Marriott has launched a blog called "Marriott on the Move" and the company has grown to be a leading lodging company. The Marriott Hotel is under the lodging portion of the travel umbrella. http://www.marriott.com/corporateinfo/culture/heritageTimeline.mi Marriott targets all groups of people from business people, to large/small families, and leisure customers. Marriott includes vacation spots, fun, business centers, timeshares and vacation rentals. The very 1st Marriott hotel opened in 1967 with 365 rooms at the Twin Bridges Motor Hotel in Arlington, VA.
Transcript: Marriott Rewards Missing Stays Champion on Marriott Rewards Enrollments Associate of the month: Target for 2013 is %85 How have we achieved such a good score?.........................VCS Target for 2013 is 72 Hotel performance Up Selling GSS Marriott Rewards Missing Stays DCC What's new Associate of the month Champion on Marriott Rewards Enrollments 1460 Grill New Beds New look New equipment Overall Satisfaction: Departmental Meeting January 2013 Use the LEARN process (Listen, empathies, Apologise, React & Notify ) Put yourself in the guests shoes Treat every guest as an individual Solve the problem Offer compensation Communicate any problems or issues well with the hotel team so we can try to avoid the same problem or issue GRF Problem Experience: DCC Make you fell appreciated as an elite member: Arrival experience: Agenda: GSS Arrival experience What's new: Missing Stays Well done guys, keep up the good work 127% for 2012 New Target is 66 per month so we are aiming for 70. This will leave us 48 enrollments up on our yearly target. Each period is now a calendar month so please al keep an eye on the tracker sheet and if we are short make everyone aware Target for 2013 is %86 Up Selling offer up grade to every guest on check in offer breakfast included in room rate for guest booked on room only bases Departure Experience: Well-done team No. 1 in the UK 97% Green all the way! Keep up the good work!
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