Dimensions
Public delivery system
put on-line
Benefits
Increased access
Reduced transaction costs
Reduced operation costs
Increased efficiency
Examples
Transparency
Govt puts data on-line
in machine-readable formats
Data is more accessible
Data is more useful
Government is more
accountable
Citizens volunteer to help city
fix problems
Citizens more connected to govt
City gains citizens’ labor,
brains, eyes, ears
Citizens more public spirited
Citizens voice priorities to
govt directly
Government responds
Government more
responsive
Citizens increase confidence
in gov
Civic Technology Frame
Co-Production
E-Services
E-Democracy
Characteristics
"Localocracy is an online town
common where registered voters
using real names can weigh in
on local issues."
Open Transit Data
"Citizens Connect"