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Business processes - control with creativity
1
Transcript
Information
on the surface they appear simple...
Recognizing what is most important is a huge challenge
Business Processes
... aren't just linear flows of work
... comes from many sources
Activities
Customers
Employees
Partners
Auditors
... must be completed
... when
... and in many forms
Start
... in many ways
everything is done
time is up
order is fulfilled
complaint is resolved
request is cancelled
Employee decisions
Customer requests
Sales closed
Invoices submitted
Complaints received
Audits scheduled
Finish
Emails
Correspondence
Forms
Reports
Phone
Web
in order
in any order
by me, you, her, him or them
often ASAP, sometimes never
Business Processes
... are more like fractals
... the deeper you look, the more there is to discover
Help!
How do I improve my
business when its all so complex?
Find your Balance
Because real work needs more control than a space to collaborate and less automation than a production line
www.consected.com
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