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What is assessment and why do you need to do it?
Quality
Survival/Cost-Effectiveness
Strategic Direction
Decision Support
Accreditation
Types of assessment conducted for student services, programs, and facilities
"Assessment is any effort to gather, analyze, and interpret evidence which describes institutional, divisional, or agency effectiveness" (Upcraft and Schuh, 2001, p. 4)
In other words, using data to determine how well we are doing what we are doing.
Needs Assessment
Tracking Assessment
Satisfaction Assessment
Culture and Environment Assessment
Outcomes Assessment
National Standards Assessment
Consider the mission: Overall, always consider the mission of your institution first! "What is the mission of the department, division, college or university?" Learning Reconsidered2 What is the purpose that you exist? Are you fulfilling that purpose?
If you don't achieve your goal, how do you know what to do about it?
70% of all Upward Bound participants with an expected graduation date during the school year will have achieved at the proficient level during high school on state assessments in reading/language and math.
Retain 75% (37% of Upward Bound students in the National Evaluation of Upward Bound dropped out of the program after one year) of each recruitment class through completion of the bridge component.
75% of the Upward Bound graduates will enroll in a post-secondary program compared to 48% of the graduates in the target schools.
Fundamental question to ask: "What affect does your program or service have on their learning, development, academic success, or other intended student learning outcomes?" (Schuh and Upcraft, 2001)
Formulate outcomes that answer "Is what we are doing having any effect, and if so, is that effect the intended one?"
"A satisfaction assessment seeks to determine if student or client experiences with programs, services, or learning opportunities are of high quality and consistent with the institution's mission". (Sanders and Burton, 1996)
Examples:
Once you determine what you need to assess, write the outcome or objective, determine the appropriate measure for it, and collect the data.
How are you going to use these results to improve your program, service, or facility?
What happened after you implemented the plan you developed to improve your unit?
Administer the instrument you selected and collect the data.
Satisfaction Assessment: (Those served) will be satisfied with ___.
Learning Outcomes Assessment: As a result of student participation in ___ they will learn ___; or students will (active verb) ___
Outcomes Assessment:
Examine Department Mission Statement: Upward Bound is a dynamic, academic enrichment program designed to prepare first-generation high school students for college. Upward Bound students come from families with limited financial resources and have parents who have not received a bachelor's degree. Upward Bound prepares students with various experiences, career options, and diverse cultural activities. Along with providing the previous services to our students we assist our students with the financial aid process. By guiding our students we enhance their opportunities to pursue a degree and continue on with their academic careers.
Academic Achievement: How do you do this? What is the intended outcome of it?
College Awareness: How do you do this? What is the intended outcome of it?
Career Exploration and Awareness: How do you do this? What is the intended outcome of it?
Financial Aid Awareness: How do you do this? What is the intended outcome of it?
EXERCISE
Determine what instrument you are going to use to assess the outcome or objective and establish a target or the desired level of performance. (e.g., survey, rubric, interviews, data, non-traditional format, etc.)
Ensure the measure that you use match the outcome you are measuring.
What happened?
What did you notice?
Are there underlying issues that might be of concern?
Are there cautions that the reader should be aware of when reading the results?