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Lessons Learned

  • Proven results
  • It doesn't need to be perfect!
  • Take the leap! Need to accept risks.
  • Just try it out! Need to try something first.
  • Think differently! Reframe the problem - humanize it.

Public Transit - Innisfil Style

Arrived:

May 15, 2017

Results

Monthly Trips

Key Ingredients

What do riders think?

“Thank you for piloting this program. The town's partnership with Uber has made a world of difference to me and my family. It has given me a means to travel to and from work when it would have been impossible otherwise. It has markedly increased our income and contributed to the overall well-being of our family.”

- 2017 Innisfil Transit survey comment

  • Council support
  • partnership agreements
  • public education/promotion
  • driver recruitment/rider incentives
  • funding sources
  • community access
  • community survey

Innisfil Transit

  • Base fee for residents and visitors - Town pays difference for each trip
  • Same fare structure for general (Uber) and accessbility (taxi) rides

Looking Ahead...

  • additional flat fare locations
  • evolving 'call-in' service
  • data to assess ridership patterns and demand - consider hours of service, fares, etc.
  • potential for future 'fixed' routes / scaleable
  • sustainable funding
  • community partnerships

Challenges

Cost - Buses vs. Demand-Based Transit

Demand-Based Transit (With) Benefits

what is UBER?

Transit Feasibility Study

(2015)

Powered by UBER

  • Hubs - connecting community
  • Social friction / place making
  • Support community programs
  • Adaptability
  • Jobs - economic development

  • operates in 600+ cities and 80+ countries worldwide
  • launched in 2011 in San Francisco;
  • launched in the Greater Toronto Area in 2014
  • uberX is the original ridesharing service
  • uberPOOL, launched in Toronto in 2015, is Uber's carpooling product
  • over 1 million riders in Ontario
  • comprehensive driver/vehicle screening

$600,000

$100,000

  • One bus , one route = $600,000 gross start-up cost

Innisfil

Town of Innisfil

  • Council initially approved $100K for 2017 and $125K in 2018 for demand-based transit solution

www.innisfil.ca/transit

Joanna

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