UCbyDFC

Have you given much thought to UC?

First off, what is UC?

UC = Unified Communications

What is Unified Communications?

"real-time and non real time communications integrated to optimize business processes"

What does that mean?

How cool would it be if you could:

Turn your desktop computer into a smartphone

Click to call from an email

Hold meetings on the fly

Listen to your voicemail from an email and

return that call from that voicemail with one click

Ok, sounds great...but how do I do it?

First, you need all of the right pieces...

Telephony

Messaging

Collaboration

Then you need to put them all together...

And then you get:

Meaning it's perfect for businesses who have outsourced workers and for any business with multiple locations....

Unified communications is an evolving set of technologies that automates and unifies human and device communications in a common context and experience. It optimizes business processes and enhances human communications by reducing latency, managing flows, and eliminating device and media dependencies

DFC International has a simple way of helping you reach that goal.

We put the pieces together with UCbyDFC

Because UCbyDFC is cloud-based, it means:

• Less infrastructure headaches for the IT people
• No need for investment in servers and expensive, specialized equipment
• Your entire workforce can be distributed around the world and still connect in real time!

Benefits:

UC = ?

Ok, nice features, but what does this mean

for my office?

Productivity improvements by:

• Access expertise in real time
• Hold on-line meetings on the fly
• Click to call from documents & email
• File transfer
• Instant chat
• Whiteboarding
• Screen sharing
• Robust full featured telephony

In other words...it turns your desktop into a smartphone!

Cost savings by:

Allow your employees to work from

anywhere!

• Limited infrastructure investment
• Allow your employees to work from anywhere
• No specialized equipment needed
• Specialized expertise not required
• Rapid deployment

UC allows an individual to send a message on one medium and receive the same communication on another medium. For example, one can receive a voicemail message and choose to access it through e-mail or a cell phone. If the sender is online according to the presence information and currently accepts calls, the response can be sent immediately through text chat or video call.

(Thank you, Wikipedia)

• Click to call from your email, contacts, webpage, documents, etc

• Auto-receptionist

• Attended & Unattended Call Transfer

• Call Forwarding

• Call History

• Call Hold / Resume (with music or recorded message)

• Call Mute

• Caller ID

• Virtual Switchboard

• Do Not Disturb

• Answering rules

• Incoming call popup notification

• Record Call / Conference (audio)

• Record Text Notes

• Voicemail delivered by email

• Call hunting

• Call queing

• Click-to-dial on Lotus contacts (via LiveText)

• Favorites

• Ad-hoc audio conference up to 16 participants

• Ad-hoc video conference up to 8 participants

• HD mode (audio and video)

• Extensive call reporting

• System management via portal

• Sametime presence synchronization

all these features