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Civil Servant 2.0
5
Characteristics of web 2.0
Open
- Transparant, accessible, exchange
Social
- Networks, collaboration, connection
User centric
- Empowering, customised, responsible
Effects of web 2.0 on government
Government 2.0
- Transparant, accessible, exchange
Organisation 2.0
- Networks, collaboration, connection
Employee 2.0
- Empowering, customised, responsible
Trends for a society 2.0
- Boundaries are blurring
- Niching of society
- Right here, right now
- Government as a platform
- Transparency is standard
- Everything in beta
Over 100 tips for a government 2.0
strategy
- participating on the internet
- using internal platforms
- co-creating with other stakeholders
The role of the Civil Servant 2.0 platform and network is to create awareness and alert civil servants to these changes and possibilities, to discuss them and to stimulate pilot experiments in order to implement the ideas. By sharing these experiences and supporting initiatives we hope to improve the successive workings and the work of the Dutch government. The ultimate goal is to optimize (online) public service for Dutch society.
A bit of history
- April 2007: management conference
- February 2008: blog
- June 2008: networking site
- December 2008: first book
- January 2009: start of courses
- December 2009: second book
- February 2010: networking day
- July 2011: 7000 members
Characteristics of Civil Servant 2.0
Open
- Anyone can join and participate
Social
- Encourage distribution and links
User centered
- Exchange experiences and ask questions
My role as community manager
Open
- Using Twitter, blogs and wikis
Social
- Connecting people and initiatives
User centered
- Empowering and encouraging others
What I've learned from my experience
Open
- Numbers count, don't rule people out
Social
- Community management is critical
User centered
- It has to be useful in your work
Our current focus is on
Open
- Discussing government 2.0 in the media
Social
- Getting higher management involved
User centered
- Bringing together innovative civil servants
Civil Servant 2.0
Civil Servant 2.0 is a platform and network for civil servants and civilians to discuss the effect that web 2.0 has on government and the public sector. The changes that web 2.0 brings will not only affect the relationship between citizens and government, but also the internal structure of governmental organizations and the way civil servants work.
Civil Servant 2.0 beta
download at book.ambtenaar20.nl
About
Civil Servant 2.0
.
Developments in 2011
Pleio
collaboration groups
organisational websites
Government Square
inside government organisations
with citizens and groups in society
between government organisations
open source
cloud
web 2.0