Tim Wood

Meet "Tim Wood"

Who is Tim Wood?

Typical Methods

Who is Tim Wood? (2)

TIM =

• Transportation: When a product or service is moved, transported, or handled it risks getting damaged, lost, delayed, etc. Those damages represent an unnecessary, unwanted cost. Transportation can involve excessive handling, including unnecessary movement between groups and/or functions.
• Inventory: Inventory, be it in the form of knowledge, core competencies, raw materials, work-in-progress (WIP), or finished goods, represents a capital outlay that has not yet produced an income either by the producer or for the consumer. Any activity not focused on producing value (something a customer is willing to pay for) is simply waste. It is like throwing money away...
• Motion: Motion refers to the damage that the production or service delivery process inflicts on the entity that creates the product, either over time or during discrete events (ie. wear and tear on the organization and/or workers). Do not confuse motion with progress. You want to pay for progress (positive accomplishments) not for unproductive motion.

• Business process reengineering
• Business Process Management
• CMMI (DEV, SVC)
• Goal-Question-Metric
• Just In Time manufacturing
• Lean manufacturing
• Process Redesign
• Process Improvement and Management
• Process Modeling
• Process Simplification
• Performance improvement
• Six Sigma/ Lean Six Sigma

Waiting: Whenever goods & services are not being created, processed or delivered, they are waiting. Every day a product sits in your facility, it costs you money. You only get paid after the customer receives and accepts the product.

Over-processing: Over-processing occurs any time more work is done on a piece than is required by the customer. You need to be certain that you know what needs to be done and not do extra unnecessary work. Unnecessary work costs you time & money and reduces profit.

Over-production: Overproduction occurs when more products or services are produced than are required to satisfy customer demand. Build exactly what you need. Extra product costs money and yields zero revenue.

Defects: Defects are a shortcoming, fault, or imperfection in the required product or service. You need to count them, determine their costs and remove them. Customers do not want defective product. You also need to analyze prevent defects from happening in the future.

Objectives

Certifications?

"Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime."

--Chinese Proverb

Does Anything

Look Familiar?

CMMI Ratings (organizational)

ISO Certification (various)

Six Sigma (organization & individual)

• To better understand why businesses invest in and benefit from improvement activities.
• To learn a little bit about starting your own process improvement efforts to make your business more successful.
• To realize that success is greatest when you involve yourself and your people. It is not something others do for you or do to you. Improvement is most successful when you engage wise, helpful coaching and invest in yourself.

What's Next?

• Examine your business
• Evaluate and prioritize your objective(s)
• Identify a practical approach
• Measure your progress

Be aware

What to Expect

Agenda

All businesses can:

• be better
• be more successful

You can not "stay the same"

• "Change is inevitable"
• "Improvement is optional"

• Improve "profit"
• Increase "market share"
• Enhance business "success"
• Create "jobs"
• Compete "more effectively"
• "Better built" products
• Improved "service delivery"

• Brief Introductions
• Paweł Buczkowski, PMB Consulting
• Mark F. Rabideau, Process Enhancement Partners, Inc.
• Sławomir Kapusta
• Who is Tim Wood? Presentation
• Questions & Answers

So where is industry headed?

The standards remain:

• ISO
• CMMI
• TQM
• others

The concepts remain:

• Do you follow organized processes?
• Do you know what you are doing?
• Do you build and deliver reliable products/ services?

So what's new?

• Like the rest of the world everything needs to be better, faster, cheaper, without redundancy, or waste
• In the engineering realm, the supporting approach is called Agile Techniques
• In the manufacturing realm it is still largely Lean Six Sigma.

Getting started

• Establish your objective(s)!
• Build a plan
• Be wise
• Be practical
• And... choose the right path.

Summary

Who we are...

Critical Concepts

Sound Familiar?

Hopefully you now know a little bit more about:

• Why businesses wanting to compete in today's global environment both invest in and benefit from improvement activities.
• How to approach starting your own process improvement efforts so that you will make your business more successful.
• Why improvement is most successful when you engage wise, helpful coaching and invest in yourself.

Mark F. Rabideau

Process Enhancement Partners, Inc.

711 Nob Hill Trail

Franktown, Colorado USA

80116-8717

+1.303.660.9400

http://pep-inc.com

rabideau@pep-inc.com

Every successful endeavor is build upon key building blocks, including:

• People (the who)
• Process (the how)
• Technology (the what)

Paweł Buczkowski

PMB Consulting

Elbląg, Polska

+48.505.448.309

firma@pmbconsulting.pl

Questions

What questions might you have?What else can we tell you?

The Foundation

• Build on proven approaches
• Get started on the "right path"
• Avoid common "pitfalls"
• Learn from "others"
• Two important initial thoughts:
• "If I have seen further than others, it is by standing upon the shoulders of giants." -Isaac Newton
• "For every complex problem there is an answer that is clear, simple, and wrong." -H. L. Mencken