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Strategic
Planning and
Stakeholder Analysis
Jon Shannon
Chief Information Officer
Governor's School for Science and Mathematics
David Eubanks
Dean of Academic Support Services
Johnson C. Smith University
Kelli Rainey
Director of Director of Institutional
Planning, Assessment, and Research
Johnson C. Smith University
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Data Warehouse
Results
Planning
Implementation
It sounds simple...
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Goals and Interactions
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Project Coordination
Scenario Planning
Managing Plans
Stakeholder Analysis
openIGOR.com
Effectiveness Committee
Objective
Provide financial reports by the 15th business day of the month to the JCSU President.
Outcomes
JCSU President will receive the financial reports by the 15th business day of the month.
Assessment
Use a scorecard every month, check if we met deadline or if we have not met our deadline.
Objective:
Develop prevention campaign to increase Alcohol and Other Drugs (AOD) awareness and change the culture of drinking on our campus.
Outcomes
Decrease alcohol related incidents by 20 percent to include but not limited to hospitalizations due to alcohol poisoning, vandalism, physical altercation, and injuries Spring 2010
Assessment
Collect referral data each semester from the Counseling Center and Judicial Board
Results
Increased the number of referrals for AOD services in the Counseling Center
Improvements
secured external funding to increase AOD outreach and prevention services
Objective
Improve the timeliness and accuracy of operations to constituents.
Outcomes
We will reduce the amount of time students wait to receive assistance and resolve their issues/concerns within 15 minutes.Students with an outstanding balance due the University will be notified more timely and more frequently.
Assessment
1. Complaints from students/parents about poor customer service and not being open during lunch.2. Query student accounts in the Jenzabar database to see if payments are being made on schedule.3. Student statements are not mailed on a set schedule.