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Carlson's Law
In a world where so many people now have access to education and cheap tools of innovation, innovation that happens from the bottom up tends to be chaotic but smart. Innovation that happens from the top down tends to be orderly but dumb.
As a result the sweet spot for innovation today is "moving down," closer to the people, not up, because all the people together are smarter than anyone alone and all the people now have the tools to invent and collaborate.
What Steve Jobs was looking at was a host of problems: the burst dot.com bubble, an economic downturn, widespread disappointment n the promise of the Web, technology generally. Think what's happened since then.
What higher ed is facing is a host of problems just as formidable: depleted funding, downturning enrollments. flat-lining completion, a fast-changing job market, faster-changing technology, etc., etc.
Innovation vs. Resource Management
In a word...
"Innovation
Exhaustion"*
*a term coined by Dan Greenstein of the Gates Foundation in noting that “innovation exhaustion comes out in an obvious and growing frustration with MOOCs.”
Innovation is risk-taking
George Otte
University Director of Academic Technology