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The Path to PCMH Recognition - RMS Healthcare

MD

Mark Dengler

Transcript

Growing the Practice to Become a

Patient-Centered Medical Home

Budgeting the Journey

Nurturing Growth

Assisting Teams with EMR Optimization

Preparing the Overall Budget

  • Paper to PM/EMR and/or patient registry

  • Assist with vendor interviews and selections

  • Collaborate with vendors to engage in the journey

  • Collaborate with vendors to retain compliance

  • Participate in trainings with staff

  • Maximize EMR capabilities

Engaging EMR Vendors

  • RMS Healthcare will engage practices in strategic planning to determine the overall budget

  • The budget is based upon:
  • Baseline practice site assessments
  • Customized road map
  • Assistance to achieve recognition

Sustaining Momentum

Beyond Recognition

Preparing the Practice for Sustainability

The Fruits of Teamwork and Success

  • Completion of the administrative leg to operations

  • Developed and adopted new standards of care

  • "Care Team" approach

  • Celebrated accomplishments

  • Built a foundation for long-term success

  • Improved quality patient outcomes

  • Ongoing collaboration with specialty care and hospitals fostering clinical integration
  • Measurable goals

  • Actionable reports

  • Audit processes

  • Workflow processes

  • Culture of competence, passion, commitment

  • Key leadership communication

  • PCMH engagement - blogs, webinars, etc.

  • RMS is your ongoing consultant

Growing the Practice

Questions and Answers

Planting a Strong Team

  • Identify key stakeholders

  • Identify staff roles for journey

  • Identify frequency of on-site meetings

  • Determine methods of communication

  • Integration of processes for staff

Minimize Operational Interruptions

  • Shared collaboration to build a foundation

  • Pre-established meetings with agendas

  • Mutually agreed upon timelines

  • Development of a road map (work plan) to guide journey

Knowledge provides the seeds for the growth of a successful team

The Assessment Phase

Getting to the root of the practices core and

building the PCMH foundation.

Pre-Assessment

Outcomes of Pre-Assessment

What to Expect?

  • Define required practice expectations

  • Determine ability to achieve full points

  • Practice engagement begins
  • Root level assessment

  • Assess practice readiness

  • Provide road-map (work plan) to begin journey

  • Create a vision of long-term success

  • Foster and cultivate a culture of coaching
  • Brief review of assessment findings (SWOT)

  • Begin preparing full report with next steps

  • Address questions and applaud commitment

  • Stress importance of staff engagement

  • Determine practice resource(s)

Practice Engagement

  • IDIs with key stakeholders
  • Review documents
  • Policies and procedures
  • Review processes
  • Process workflows
  • Patient medical records
  • Observe patient flow
  • Observe staff-to-staff interactions
  • Engage in conversation
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