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Bournemouth University

Non research intensive university

Gained university status in 1992

8/10 subject areas deemed to undertake some

internationally excellent research

4th most improved university for research quality

Issues

Not based on campus

Formal, 'business-like' approach

No standard means of communication

Academics disengaged

Email and information overload

Limited RDU time / resource

Disperate systems holding conflicting data

Business Partnering is...

"the development of successful, long term, strategic relationships between customers and suppliers, based on achieving best practice and sustainable competitive advantage" (Lendrum, 1997)

"the creation, organisation, development and enforcement of operative (short-term), tactical (medium-term) and strategic (long-term) partnerships" (Droli, 2007)

Business

Partnering:

Results in...

  • improved relationships
  • increased research activity
  • improved competitiveness
  • informed strategy & operationalised strategy
  • a professional team identity

Techniques:

  • shared purpose
  • review and change
  • transform actions
  • accessible language
  • communication
  • NLP

Business Partnering

Roles

Employee

champion

Administrative

expert

Change

agent

Leader

Our approach...

2. Looked at other HEIs

3. Talked to our current academics

4. Talked to our exec team

5. Team development sessions

Team restructure

12 month plan of projects

Instigating & embracing change

1. Supporting EU funding

2. Dissemination of funding opportunities

3. Resources for academics

4. Research management system

5. Redeveloped internal peer review system

6. Research Blog

Team restructure a success!

Outcomes

  • Positive impact at BU
  • Increased research activity
  • More staff engaged with research
  • Streamlined processes
  • RDU identity and recognition
  • Improved working relationships

Rapid culture change!

RDU external recognition 2011

External recognition for our blog

Recommendations

  • 1. Anticipate continual change
  • 2. Understand your organisation
  • 3. Realistic project plan with tracking; celebrating success
  • 4. Be responsive
  • 5. Communication and feedback

Bournemouth, England

BUT...

?

Summer 2010

43% increase

450 academics

!

17,000 students

?

!

So we investigated

Business Partering...

!

?

RAE 2001 to RAE 2008

?

ure

!

ge

R

search Transformation

Cul

cha

1. Reviewed our current roles and practices

Business Partnering Techniques

Strategic partner

Highly commended 'Outstanding Research Team'

ARMA poster winners

Ulrich & Brockbank (2005)

Reilly et al (2007)

Pioneering use of networked account

Projects implemented in 12 months

RD

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