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Allied Global Contact Center & BPO - Greyhound Summit 2013

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by

Renato Mota

on 7 October 2015

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Transcript of Allied Global Contact Center & BPO - Greyhound Summit 2013

Allied Global Contact Center & BPO
Virtual Site Tour
Site - San Pedro Sula, Honduras
Allied Global - Who we are
Our Greyhound Team
Launched in May 13, 2013
San Pedro Sula - Honduras
Flying into the city...
A view from above
Arriving at the international airport
As you drive into the city
The beauty of a city surrounded by green mountains
And a glance at how everything looks during the night
Support Areas
Our Team
Staff - Operations
Management Team
WorkForce - Training - QA
All Of Our Team
Name: Julio Gonzalez
University: USAC
Career: Systems Engineer
Date begun to work in Allied: 06/16/2008

Name: Selenia Maritza Cruz Zelaya
University: Universidad Privada de San Pedro Sula
Career: Business Administration
Date begun to work in Allied: March 12, 2012
Name: Lena Melissa Dixon
University: La Universidad Privada de San Pedro Sula
Career: Business Administration and Turism.
Date begun to work in Allied: February 27th 2012

Name: Jorge A. Quan
University: La Universidad Privada de San Pedro Sula
Career: Computer Science Degree
Date begun to work in Allied: March 19th 2012

Name: Kathie Kafaty
University: CEDAC
Career: Architecture
Date begun to work in Allied: September 3rd 2012
Conversion Rate
Average Handle Time
Quality Assurance
Mindshare
Cost Per Sale
Full transcript