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Copy of Copy of Social Media for Public Safety and Emergency Management

Social Media presentation January 2014
by

Glen Mills

on 23 October 2015

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Transcript of Copy of Copy of Social Media for Public Safety and Emergency Management

Social Media and Major Police Events
Social Media is media (print, audio, pictures and video) used for social interaction
History
Arpanet - 1969
Usenet - 1980
Listserv - 1986
AOL - 1983
Prodigy - 1984
Compuserve (CB Simulator) - 1979
WWW - 1991
Makeoutclub - 1999
Friendster - 2002
Myspace - 2003
Twitter - 2006
Facebook - 2004
Youtube - 2005
NUMB3RS
86% of Canadian Adults Use the Internet
The Total Number of Social Media Accounts Worldwide (>10 Billion) Outnumber People on Earth - Nearly 3 Billion Accounts Are Active
56% of Canadians Own Smartphones
91% of all Canadian Internet users use social networks compared to about 75% for Americans
More than 1 billion unique users visit YouTube each month where they watch over 6 billion hours of video — almost an hour for every person on Earth

100 hours of video are uploaded to YouTube every minute

Canadians watched about 5.1 hours more online video than Americans in the 4th Quarter of 2014
Uses
Intelligence Gathering – Passive and Active
Undercover Operations
Investigations
Public Interaction
Emergency Notifications
Training
Personal and Business Use
Browsers
Name Check
The First Commandment:
NEVER! - EVER! Use Your Own Personal Accounts!

Spokeo.com
Pipl.com
Zabasearch.com
Peekyou.com
s
Lieutenant Glen Mills
www.opensourcepolicing.org
Open Source Intelligence Gathering
& Situational Awareness Tools
Exif Data
4 teens this is 95%
Interesting Fact - 63% of Canadian Internet users report visiting state, local or federal government websites!
No more censorship?
22 Tools
59% of all Canadian Internet users are on Facebook
#PrayforMoncton
SM Lessons Learned @ Moncton:

"New Media" Person had other duties
Live Coverage by Citizens
Asking public NOT to disclose locations
(Turn on Lights!)
Lack of Resources to Monitor SM
Lack of SM Software
Lack of Portable Solutions
Fake Accounts
Need for Real Time SM Monitoring
BREAK?
#BostonStrong
SM Lessons Learned from Marathon Bombing

False Information and Fake Accounts
Citizen investigators
Asking Public Not to Disclose Locations
Identifying Problems Before They Happen
#BlackLivesMatter
Lessons Learned So Far

Get Accurate Information Out Quickly
Explain, Explain, Explain
Build Relationships Before Problems Occur
Full transcript