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Strategies to overcome barriers in health & social care

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Olivia Finlay

on 5 December 2013

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Transcript of Strategies to overcome barriers in health & social care

Strategies to overcome barriers in health & social care
Technological aid strategies
Hearing Aids
This is an electrical device which increases the volume of sound that enters the ear so people can hear things clearly. There is a microphone, amplifier, loudspeaker and a battery in the hearing aid. They are also fitted with devices which can distinguish background noise (traffic) and foreground noise (conversation).
Human Strategies
An advocate represents their client's views and thoughts as if they were their own.
They empower the client as their views are heard and valued.
They will support clients by attending meetings, appointments etc.
What barriers does the advocate overcome?
The use of an advocate overcomes communication and emotional barriers.
: Advocate overcomes this as the client's voice is heard. Without it, the patient may not be able talk about their opinions due to mental conditions (brain damage, learning difficulties), physical disabilities (stroke complications e.g. aphasia which means they cannot talk properly) and a lack of confidence.
: The advocate can talk about the issues and the client's view about them without becoming emotional. This may have been hard for the client to talk about as it could've been a sensitive subject.
What barriers do hearing aids overcome?

They help communication as the person with the hearing can talk and join in with conversations in loud places e.g. a restaurant, as the hearing aid can increase the conversation volume and decrease the background noise by using a filter.
Having the aids means people can listen to conversations and don't feel isolated. The hearing aid can block out noise and tune to different loops meaning people using it can hear in different situations e.g. shopping, bank etc.

Advantages and Disadvantages
The advantages are:
They enable people with loss of hearing to hear conversations
They improve the way people hear by giving a greater sense of sounds and vibrations
The NHS can provide free hearing aids

The disadvantages are:
The NHS hearing aids can sometimes be bad quality.
Private hearing aids are extremely costly. An average between £1500 - £3000.
They can be uncomfortable to wear and hard to get used to.
Advantages + disadvantages of an advocate
The advantages are:
Clients don't have to pay
It is a confidential service
It can help people see other available services
People can be given information in a way which they will understand
It allows users to become more confident

The disadvantages are:
There is lots of training involved (170 hours)

An example:
Hospital staff are considering whether to move an elderly patient with dementia to a home. The patient doesn't have the confidence to voice their views on the matter so, an advocate is there to speak for them. This means their opinions are heard and taken into account.
About 1.4 million people regularly use hearing aids in the UK, and many more would benefit from them. They overcome communication and hearing barriers.
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