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Organizational Behavior - Chapter 8

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Sanna Bryngelsson

on 22 November 2012

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Transcript of Organizational Behavior - Chapter 8

Team Dynamics 1 Introduction and Background
2 Team Definition
3 Team Effective Model
4 Team Design
5 Team Process
6 Team Effectiveness
7 Team Decision-Making
8 Group Exercise Agenda Introduction to the Cuba Missile Crisis Cold War
October 1962
Political and diplomatic crisis
Thirteen Days Thirteen Days •Trailer - Group X
Chapter 8 Team Effectiveness Model Organizational and Team Environment Team Design Team Processes Team Effectiveness Rewards
Communication structure
Physical space
Organizational structure
Organizational environment
Organizational leadership Task characteristics
Team size
Team composition Team development
Team norms
Team cohesion
Team trust Accomplish tasks
Satisfy member needs
Maintain team survival Teams Types of Teams Why do we need to rely on team? Informal Groups What is a team actually about? Two or more people who interact and influence each other.
Mutually accountable when reaching their goal
Perceive themselves as ‘social entity’ Skunk works
Task force (project) teams
Virtual teams
Communities of practice
Departmental teams
Production/service/ leadership teams
Self-directed teams
Advisory teams Compared with individuals working alone,
Teams have some advantages:
Make better decisions
Make better products and services because of more knowledge and expertise
Increase employee participation Innate drive to bond
Social identity
We define ourselves by group memberships
Goal accomplishment
Emotional support, relying on each others Team Design Team Processes Thirteen days
example Team Decision-Making Constraints Improve decision-making Thirteen Days example Time constraints
Evaluation apprehension
Pressure to conform
Groupthink Constructive conflict
o Speak freely
o No criticism
o Lots of ideas
o Develop ideas
Electronic brainstorming
Nominal group technique Group Exercise The dilemma Supposed you’re a train driver
And there are two children playing in front of the track that you’re supposed to drive through.
You have two choices: The first one is to run them
down, the second one is to chose the other track but
there are three adults standing on it.

What would you do? Agenda for group exercise: Team up in groups of four students
10 minutes for group discussion of the presented dilemma (You should make ONE agreement within the group on how your group would act in this situation and the reasoning behind your chosen way of action)
Class discussion of the dilemma based on the result of the group discussion. Questions? Thank you for listening! Team Effectiveness Model A effective team benefits the organization, members, and its own survival
Several theories
A template of several theories Team Development
Stages of team development
Team Roles
Team Norms
Team Cohesion
Team Trust Stages of team development Forming
Adjourning Influences Member similarity
Team size
Member interaction
Somewhat difficult entry
Team success
External competition and challenges Team Trust High Low Potential level of trust Identification-based trust Knowledge-based trust Calculus-based trust Task characteristics
Team size
Team composition
Team Diversity Team characteristics Team size Large
Necessary competencies and perspective.
Maintain efficient coordination and involvement of members Team composition 5 C’s
Conflict Solving Team diversity Diverse team possess better resources for complex or novel problems.
Diversity creates challenges to the internal functioning of the team.
“fault lines” Reciprocal Sequential Pooled Resources A B C A B C A B C D High Low
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