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Emily Gibbs - FT Communications ProCom 2014 Prezi

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FT Communications

on 15 August 2014

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Transcript of Emily Gibbs - FT Communications ProCom 2014 Prezi

Challenge
Accepted
Financial Times
Global Communications

But the world of media is transforming .
Members of the Comms Team have what we call,
"Clients"

As the FT focuses on digital-first ...
Before: We spoke
to
our audience
Today: We speak
with
our audience
We must find a way to:
INFORM
ENTERTAIN
ENGAGE
}
Emily Gibbs
Head of Internal Communications
Today's agenda
-What this means for communications
- FT transformation to digital
- Measuring success
"The whole is greater
than the sum of its parts."
We handle over 60 different clients
Ensuring all extensions of the FT brand are being adequately represented.
- One point-person
- Annual plan
- Ensure consistency in messaging/branding

Meet the TEAM.

Comms objectives: driven by business objectives
"Digital First"
Innovative world-leading news organisation
"FT journalism must adapt further to a world where reporters and commentators converse with readers. Our goal must be to deepen engagement and ensure we meet readers’ demands whenever and however they turn to us for breaking news and quality analysis."

- Lionel Barber
..so does the Comms team.
Social Media influencer programme
@FTPressoffice
Regular promotion of what's on FT.com
We have access. They have followers.
THE INFLUENCER PROGRAMME
They
want
access. We
want
followers.
And how does the world see us?
Innovative.
We also manage negativity around the FT brand
..both...
Internal
&
External
"Paywall?!"
"Print site closure!?"
"Restructure!?"
How else does the Comms team establish the
FT
as a preeminent source of quality global news?
Media Relations
OUR SOCIAL MEDIA REACH = 7.4 MILLION.
7.4 MILLION!!!!
Internal

Comms

Collaboration
How do we measure success?
"Not everything that counts can be counted, and not everything that can be counted counts."

- Albert Einstein.

PROMOTE
&
PROTECT
the
FT
brand through various channels
Harriet Constable
Darcy Keller
Becky Heptinstall
Andrew Green
Emily Gibbs
SinYee Hon
Ryann Gastwirth
Harriet Mallinson
Kristina Eriksson
Rachel Taube
Edward Maughan
Gemma Terry
Natalie Ullmann
Tell the FT story:
Let's recap...
0
}
Community
Communication
"The Financial Times makes it clear what the policy makers should think."
" What distinguishes the FT is the admiration of its readers, without any apparent exception, for the clarity and objectivity of its reporting. "

- Peter Osnos, The Atlantic (July 17, 2012)

- Bill Bonner, Author (February 14, 2012)

"It is no secret why this is one of the great newspapers of the world, and it is because the Financial Times is direct, insightful, independent, fair and you can trust what you read in this paper. The paper has always been on the cutting edge of financial journalism since its first days.”
- Former NYC Mayor Michael Bloomberg
Thank you.
Questions?
Social Media
Internal Comms
Corporate Comms
Executive Management
CSR
Events
Brand Promotion
Competitor and
Industry tracking

How do we do this?
Authority.
Trustworthy.
- Strategic and disciplined approach
- Ensure we align with business
1888
- We promote and protect the FT brand and reputation
- Global media relations campaigns
- Social influencers campaign
- Engaging and conversing on social media
- Following the newsroom example
- Telling the FT story
1995
Our internal communications objectives
S + L c + E = RXG
2
2
10
100
Let's recap....
- Multichannel internal communications
- Empowering our staff to use social
- Informing, educating and inspiring about digital
- Focusing on our people
- Engaging and involving with our strategy
We promote and protect the FT brand and reputation
So what does the communications team have to do with keeping a 126 year old brand alive and well?
2014
Add internal and external
memo information
Build and protect our brand and reputation
Position FT as leading source of global news, comment & analysis
Build visibility, community and engagement through social media
Keep staff informed and inspire culture of change

- Results driven - does this move the needle?
@emilyjg
Full transcript