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Communities of Practice
Transcript of Communities of Practice
Manager of IT and New Media since 2008
Hired as tech support for the "Extranet" - the first attempt at an online CoP for the sector
Been searching for a viable CoP ever since
About Me (Dave Montague)
Relate lessons learned as we launched several online sector CoPs
Review the reasons why, I think, traditional sector online CoPs aren't
Make a pitch to embrace a
different model for sector CoPs
A Quick Refresher on CoPs
# of posts / replies
# of resources shared
# of users signed up
# of groups created
# of daily log-ins
Sector's first online CoP
Launched in 1998, long before
Not enough support
This time will be different!
Launched in 2004 from the ashes of the Extranet
Removed the password requirement
Took out the overly-
a Discussion Forum?
600 sign ups
15 different authors
The traditional CoP model of spontaneous interaction is not going to work in this sector
less than 1 post per week
Keep it simple, and people will start to connect, right?
Not Dead Yet!
Wiki will live on as a sector archive
Amazed at how much content the sector has created that isn't accessible any more
Wiki had some great involvement at the beginning
Set up Media Wiki site in 2012
Migrated archived content from the At Work site
A new staff
A new plan
A new hope
Used in innovative ways
group agenda planning
archiving old content
Projects, research, CFPs, flyers, videos, etc
Why don't traditional CoPs work in the sector?
Settlement is local
Settlement is immediate
Settlement is about conversations not 'things'
What do settlement workers value?
The PD CoP
for settlement workers
1500 Certificates in 2014/15
3833 posts last year alone
Workers are willing to work through social and technical barriers for formal PD opportunities
Going forward with a national CoP
The next attempt at a sector CoP has to be built around PD
Instead of spending money on finding 'best practice' documents spend it on courses that teach best practices
In Search of a Viable Model for
Online Communities of Practice in the Settlement Sector
The Noun Project
Going strong since 2005
"Groups of people who share a concern or a passion for something they do and learn how to do it better as they interact regularly" - Etienne Wenger
Indicators of CoP Success
Submit your events, news,
from us or sector leaders
Not a priority
How had the sector's desire or ability to collobarate online changed in the last 5 years?
Even though everyone sees value in collaboration, we were not making progress in moving the sector online to do it
It was time to move past Sector CoPs and focus on other projects
Will traditional CoPs ever work in the
share information / resources
collaborate / coordinate
network / build group cohesion
"Computerization" of Sector was just beginning