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True Mentors 3.28.17

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by

Erin Walter

on 7 February 2018

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Transcript of True Mentors 3.28.17

Gallup Poll
Engaged
Average
World
Class
Tasty
Catering
Dis-Engaged
Active Dis-Engaged
33%
50%
17%
67%
26%
7%
94%
6%
0%
Formula for
Employee Involvement
Recognition and Reward
Sustainable Organizational Success
+
+
+
+
=
Tasty Catering - 2016
94% Employee Engagement
10,200 Events
151 Errors Realized by Clients
98.5% Success Ratio
2016 Sales up over 2015 + 5%
2016 Profit up over 2015 + 24%
Awards
APA – Psychologically Healthiest Small Work Place
IPA – Psychologically Healthiest Workplace in IL
Forbes Magazine – 2016 Top Small Company
#1 Best Place to Work in Illinois
Catering Magazine’s Best US Catering Company
Wall Street Journal’s Top Small Workplace
Inc. Magazine’s Best Small Workplace
Their Companies
Rios Ventures
AZ Real Estate
2006 Tim



2007 Jamie Tim



2009 Jamie Erin Tim



2011 Erin Jamie Tim
2010 Eugene Francisco
Eduardo MariCarmen


2010 Tim




2010 Tim



2014 Paul
Thomas J. Walter
www.ThomasJWalter.com
Follow Me On:
EMAIL: Tom@tastycatering.com
LINKEDIN: Thomas Walter
TWITTER: @TomWalter1971
Required Staff
303
149
100
Leadership
Culture
Human Capital
Systems and Processes, Financial
Transparency and Communication
Culture Drives Financial
Success or Failure
Thomas J. Walter
Chief Culture Officer
March 28, 2017
= Sustainable
Effective Organization

Quinton James
Founding Partner

GENERATION
INTEGRATION
Suggs Transportation
Baby Boomers
Generation X
Millennials
(Generation Y)
iGen
(Generation Z)
Why Care About Engagement?
Employee engagement is the emotional
commitment an employee has to the
organization and its values, vision and mission, resulting in the increased use of discretionary effort.
Coach Employees, Don't Manage
Is
LEADERSHIP
a
privilege
or
responsibility
?
Three steps of leadership:
Respect
Trust
Emotional Commitment
Mary Parker Follett, 1925
Leadership is not defined by the exercise of power, but by the capacity to increase the sense of power among those led.
The most essential work of the leaders is to create more leaders.
IMPORTANCE OF COMPANY CULTURE
Tasty Catering's Core Values
Core Values
Freedom & responsibility within the culture of individual discipline
7.
1.
Always moral, ethical & legal
2.
Treat all with respect
Quality in everything we do
3.
4.
High service standards
5.
Competitiveness: strong determination to be the best
6.
An enduring culture of individual discipline
Culture engages employees, inspires loyalty and increases discretionary effort
A prized culture attracts and retains top performers
Culture underpins competitive advantage and higher financial performance
Culture cannot be replicated whereas products, capabilities and services can
BUILDING RELATIONSHIPS
COMMUNICATING WITH NEW EMPLOYEES
Consequences or Outcomes
Consequences or Outcomes
Full transcript