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Copy of SCO Best Practices - USC Aiken Veteran and Military Student Success

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by

Elizabeth Fonte

on 7 July 2015

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Transcript of Copy of SCO Best Practices - USC Aiken Veteran and Military Student Success

ABOUT
USC AIKEN
2
CERTIFYING
ELIZABETH FONTE
ROBERT MURPHY
OUR TEAM
UNTHINKABLE.
SHOCKING.

AND SOMEWHAT VERY, VERY
INTERESTING
.
That our soul function is to support veteran and military students .
"Do you make it sense of your system?"
"The SCO has my back."
"I am part of the solution."
E
NROLLMENT.

G
RADUATION.

R
ETENTION.

Concept of Operations.
Future Operations
1
Certification
2
Current Operations
3
How we add value:
1. Our
high-quality

customer service and a office of answers, leads to potential students wanting to become current students.
2. Our VMSS center is staffed with work-study students who understand the transition and are eager to assist others.
3. Each student receives the answers to her/his question(s) and is lead through the systems of VONAPP, eBenefits, My healthe Vet, FAFSA, and University admissions/enrollment systems .
But, we need
more people
to know about this.
1
Whom am I speaking with?
2
How can I contribute to higher retention and graduation rates?
3
Know
your
numbers
Laying The Foundation: Phase 1
Laying The Foundation: Phase 2
Laying The Foundation: Phase 3
HOW MANY BENEFICIARIES ARE ON CAMPUS?
ANALYZING YOUR NUMBERS
PROMOTE, BUILD, COLLABORATE
1
Veteran Students
Chapter
Receiving credits and receiving benefits.
Branch of Service
Major



2
Military Students
Chapter
Receiving credits and receiving benefits
Branch of Service
Major
3
Military Family Members
Chapter
Receiving credits and receiving benefits
Major
Parent/Spouse Branch of Service
Who graduated?
Who transferred?
Who did not request certification?
Who is missing?
https://www.tilt.com/campaigns/canvas-my-campus-andrew-yin
Identify Future Students

Establish Initial Starting Points for
Success

Support Student's Enrollment Process

Bridge Student to Certification

Follow up with Holistic Approach

15:1 student-faculty ratio
Earned top three ranking among top public regional colleges in the South in the U.S. News & World Report’ for 17 consecutive years
Six recognitions for providing Military and Veteran Friendly programs including “Military-Friendly School” designation by GI Jobs
OFFICIALS
Administrative Specialist
Director,
Veteran and Military Student Success
Liberal arts university serving more than 3500 students
Director
Certifying Official
Transition Support

Community Warrior Advocate
Work Studies /
Veteran & Military Student Advocates
3 BEST PRACTICES
FOR
SCHOOL CERTIFYING OFFICIALS
Maintaining relationships with all our current veteran
and military students by providing support services that reach well beyond the classroom.

VMSS Center
VA Support/eBenefits/MyHealtheVet
Optimizing benefits
Academic Support services
Vets-to-Careers
Student Veterans Organization
Community Warrior Advocate


2015 ATLANTA
RPO CONFERENCE

BEST PRACTICES
CONTINUING SUCCESS

SCO
Priority
Certification
Networking
on Campus
Ch. 33
Initial & Second
Certifications
Internal Enterprise
Management Systems

How we add value:
1. Our services result in increased retention and graduation rates.
2. We offer a holistic transition concept that supports a healthy re-integration into the community.
3. The students see themselves as part of the community.
CONTINUING SUCCESS
Of course, the value of your work makes an impact on your veteran and military students.

Your role is to support their continued success.
Work
Studies
Full transcript