Loading presentation...

Present Remotely

Send the link below via email or IM

Copy

Present to your audience

Start remote presentation

  • Invited audience members will follow you as you navigate and present
  • People invited to a presentation do not need a Prezi account
  • This link expires 10 minutes after you close the presentation
  • A maximum of 30 users can follow your presentation
  • Learn more about this feature in our knowledge base article

Do you really want to delete this prezi?

Neither you, nor the coeditors you shared it with will be able to recover it again.

DeleteCancel

Make your likes visible on Facebook?

Connect your Facebook account to Prezi and let your likes appear on your timeline.
You can change this under Settings & Account at any time.

No, thanks

Customer Care Center

Overview of the CCC Initiative
by

Clifford Steinberg

on 11 September 2015

Comments (0)

Please log in to add your comment.

Report abuse

Transcript of Customer Care Center

Single Point of Contact for All Customers Unified Call Center Help Desk Technology
Facilities Continuity
Escalation Tracking through Close-out Surveillance and Monitoring Security Cameras
Motion Detectors
Environmental
Power
Data/Network
Telephones
Connection to PD Response Services Contact Dispatch District Staff
Authorities
Utilities Technicians
Maintenance
Security Information Repository Trouble Histories
Building Plans
Network Designs
Contact Information / Emergency Plans
Point of Contact - "Command Center" Technology Services Remote Asssitance & Technician Dispatch
Infrastructure Support
Application and Data Hosting
Backup Services
Business Continuity
Internet Service Unified Call Center Surveillance & Monitoring Response Services Information Repository Technology Services
Full transcript